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Monarch Custom Doors

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50.63  Rating Score

Of 32 ratings posted on 2 verified review sites, Monarch Custom Doors has an average rating of 3.43 stars. This earns a Rating Score™ of 50.63.

It?s Never Too Early To Start Thinking About The Design For Your Door And The Material You Would Like It Made Of. Before focusing primarily on custom doors, the owner of Monarch Custom Doors, Glen Kephart built luxury homes in Texas for over 15 years. His beautiful homes have been featured in LUX Magazine. Glen?s years of experience providing meticulous quality and highly customized home finishing features makes Monarch Custom Doors the right choice for your project.

Serving: WINDSOR, CO


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8 Total Reviews
3.5

8 ratings & reviews posted directly on Top Rated Local®

Quality
3.5
Value
3.5
Timeliness
3.5
Experience
3.5
Satisfaction
3.5
OVERALL
3.5
Showing 1-8 of 8 items.

1 review

They take your money (deposit of over $5000) and keep giving excuses as to why the doors don't come but finally they don't respond to any communication. They completely lack integrity and should be prosecuted for their negligence.

1 review

If I could give them less then one star I would, They are awful took over 6 moths to ship my doors. I have still not got the handles or locks that I oredered for the doors. They do not return e-mails or phone calls. do not get scammed by this company. They are full of excuses and there customer service is the worse I have evere delt with!!

1 review

Quoted me a price then when I went to buy it was higher. Not really a big deal but when you tell me 8-12 weeks max and it has been 12 weeks and still no door and was told by the builder they said about another month that is unacceptable. My house being built is now a month behind because of it and I can't even get them on the phone. Scam company don't buy from them. They will take your money and not deliver the product.

1 review

Verified
Stephanie Kephart was a delight to work with. She always responded to my phone calls and emails immediately. She was very helpful in my decision making, describing in detail my choices, and offering suggestions. I was unsure at first whether to order something so expensive without seeing the product first hand, but my instincts proved correct. We are very happy with the doors. Everything came as described, including the delivery. The only thing that didn't arrive in good condition were the touch-up cans, which leaked a lot and were a mess. Stephanie is working on having them replaced (I sent her photos of the cans). So, overall, it was a very good experience and I would recommend Monarch to everyone.

1 review

Verified
It was a pleasure doing business with such a professional and honest company. Anything we requested or needed it was fulfilled at record speed. This company has made building my dream home a joyful experience.

1 review

Verified
After months of research, we found that Monarch was the most reasonable. We worked with Paul in designing/ordering a front door and he was very professional and helpful. The door was received ahead of schedule and is absolutely gorgeous! The quality is exceptional. Everyone is so impressed with the door and we've already highly recommended Monarch to several friends. We can't wait to design and order a back door.

1 review

Verified
Great Door !!! Company did everything they said !!!

1 review

Verified
Beautiful door!!! Great quality work. Love it.