Stephanie Kephart was a delight to work with. She always responded to my phone calls and emails immediately. She was very helpful in my decision making, describing in detail my choices, and offering suggestions. I was unsure at first whether to order something so expensive without seeing the product first hand, but my instincts proved correct. We are very happy with the doors. Everything came as described, including the delivery. The only thing that didn't arrive in good condition were the touch-up cans, which leaked a lot and were a mess. Stephanie is working on having them replaced (I sent her photos of the cans). So, overall, it was a very good experience and I would recommend Monarch to everyone.
It was a pleasure doing business with such a professional and honest company. Anything we requested or needed it was fulfilled at record speed. This company has made building my dream home a joyful experience.
After months of research, we found that Monarch was the most reasonable. We worked with Paul in designing/ordering a front door and he was very professional and helpful. The door was received ahead of schedule and is absolutely gorgeous! The quality is exceptional. Everyone is so impressed with the door and we've already highly recommended Monarch to several friends. We can't wait to design and order a back door.