NW K9 Bed Bug Detectives & Pest Control

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100.00  Rating Score

Of 116 ratings posted on 5 verified review sites, NW K9 Bed Bug Detectives & Pest Control has an average rating of 5.00 stars. This earns a Rating Score™ of 100.00.

We specialize in bed bug control using the best tools available. Using bed bug detection dogs, thermal heat, steam and or chemical treatments we are able to get rid of bed bugs and keep them away. We provide customized treatment solutions, knowing there's never a "one size fits all" solution. We will develop your solution based on the size and scope of the infestation. We can completely Exterminate your Bed Bugs in one day using heat and offer up to a 1-year warranty! We are fully licensed and insured and use certified K9 teams and licensed pest control, operators. We provide comprehensive Pest Control services for all of the Seattle area. Call us now at 206-801-3522 for a free consultation.

Serving: SEATTLE, WA

Top Rated Local® Business in Washington (#5 in 2018)

Top Rated Local® Business in Washington, Pest Control Companies (#1 in 2018)

Top Rated Local® Business in Washington, Pest Control Companies (#2 in 2019)

Top Rated Local® Business in Washington (#19 in 2019)


5.00 avg / 116 ratings on 5 verified review sites

56 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
5.0
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 11-20 of 55 items.

1 review

Verified
Susan went out of her way to accommodate our tight schedule and to make it possible for us to have a canine inspection. She spent time on multiple detailed emails with us until that materialized. Christina and Pistol came on time and Christina explained everything involved and allowed time for questions. As far as we can tell they did a very thorough job and we are very happy with the results: No bed bugs. We feel that they are reliable and valid, given the team involved.

1 review

Verified
I couldn’t have asked for a better experience. Susan took the time to walk me through the process, answer our questions, and provide a ton of information related to bed bugs and how they spread. She gave me advice about what to do (and not do) between the scheduling and the inspection. The inspector was fantastic. She even went through with a second dog to ensure that the first didn't miss anything, as we have a large home. We were obviously tremendously relieved that there was no evidence of bed bugs. The inspector hung around a few extra minutes to give us some prevention tips. They really went above and beyond the call of duty. They are a trustworthy company that I will absolutely return to if there is a future need (responsively or proactively).

Reply from business

Hi Sarah, what a wonderfully nice review!! Thank you very much for sharing your experience with other potential customers. We strive to exceed every customer's expectations. Thank you again for the business we all appreciate it!! Susan

1 review

Verified
Caring and professional team. One treatment, and the bugs are gone. They really helped us stay focused on what we needed to do to prepare for the treatment, which gave us a lot of comfort, versus just panicking. Highly recommended.

1 review

Verified
Susan and her bedbug detection team (who thankfully found no evidence of bugs) are thorough, professional, kind, and incredibly helpful. They made sure we were very well informed, and did not hesitate to answer my zillion questions. After coming home from a hotel I developed worrisome bites, and now not only have peace of mind but a great resource should we have any other potential pest issues. I am so glad we found Northwest K9!

1 review

Verified
Perhaps the only bright spot in having bed bugs was getting to work with NWK9. Everyone I worked with at this company was extremely helpful, knowledgable and friendly. They took the time to explain all my options and even referred me to other companies they felt would be a cheaper option for me due to my location. They truly wanted to help me get rid of the infestation instead of just trying to make a few extra bucks off me. Susan followed up with me multiple times after the heat treatment to check in and make sure everything was still going ok. The technicians that worked on my house were very thorough and made every possible effort to protect my belongings from getting damaged by the heat. I will always refer others to use NWK9 should they ever need bed bug services - in fact I already have, and they too had a great experience as well.

1 review

Verified
This company was prompt and professional. We were able to treat the room quickly and quietly. I am confident that all bugs are gone, but I would call again with any future issues.

Reply from business

Thank you Jamie!

1 review

Verified
Great experience working with these folks. They were quick to respond, honest and easy to work with. Always showed up on time, friendly and reasonable. It was a very stressful time for our family and they made that time a little bit easier.

1 review

Verified
They were very easy to work with and did a thorough inspection. We had a great overall experience. Thanks!

1 review

Verified
We had an extremely difficult situation with very independent, elderly parents who were suffering an ongoing large infestation of bedbugs (and in a large house full of stuff!) and did not quite 'get it' as to not only how to proceed to get rid of the bugs, but even that it was necessary! Owner Susan did the tightrope dance of not only working with my mother but also with my sister and me (with both of us living across the country) to explain, set up and carry out the overall treatment. Twice my parents last minute cancelled. Susan went totally out of her way with patience and new chances. Finally all went thru. My mother had great compliments for how nice the workers were. Susan has continued to beat the drum of the importance of follow-up and how she wants to make sure NWK9 gets every last bug, nymph or egg. I can't even imagine any other company working with this difficult situation and I'm literally amazed it all went thru. I can't say enough about Susan and her company - thorough, patient, everything written out in lists, lots of arrangements as needed, going thru unpleasantness without complaint, and certainly competent and 'know their stuff.' Bedbugs are like the plague and very tricky - it takes patience, commitment, the right equipment, the right treatment plans, and deep knowledge to get rid of them. NWK9 has all of that, but also Susan and her staff are just plain ol' great people.

1 review

Verified
First-off hats-off to the professionalism that Susan shows with her customers. She is very prompt in her email responses and does not hesitate to pick up her phone and call. Susan takes time in explaining about the bugs, their history and what it would take for us to get rid of them from our house. While this may not be for all, I appreciate the amount of time she puts into this and ensures that the customer is well informed before they make any decision. The actual treatment of their staff also deserves a mention. They are detail oriented and take proper care to ensure that they do their best to eliminate the bugs. Post treatment, they take feedback on their visit and address any concerns line-by-line. It is tough to find such courtesy these days! I would have no hesitation recommending their service to anyone who is in need.