NW K9 Bed Bug Detectives & Pest Control

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100.00  Rating Score

Of 126 ratings posted on 5 verified review sites, NW K9 Bed Bug Detectives & Pest Control has an average rating of 5.00 stars. This earns a Rating Score™ of 100.00.

We specialize in bed bug control using the best tools available. Using bed bug detection dogs, thermal heat, steam and or chemical treatments we are able to get rid of bed bugs and keep them away. We provide customized treatment solutions, knowing there's never a "one size fits all" solution. We will develop your solution based on the size and scope of the infestation. We can completely Exterminate your Bed Bugs in one day using heat and offer up to a 1-year warranty! We are fully licensed and insured and use certified K9 teams and licensed pest control, operators. We provide comprehensive Pest Control services for all of the Seattle area. Call us now at 206-801-3522 for a free consultation.

Serving: SEATTLE, WA

Top Rated Local® Business in Washington (#5 in 2018)

Top Rated Local® Business in Washington, Pest Control Companies (#1 in 2018)

Top Rated Local® Business in Washington, Pest Control Companies (#2 in 2019)

Top Rated Local® Business in Washington (#19 in 2019)


5.00 avg / 126 ratings on 5 verified review sites

58 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
5.0
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 21-30 of 57 items.

1 review

Verified
We had an extremely difficult situation with very independent, elderly parents who were suffering an ongoing large infestation of bedbugs (and in a large house full of stuff!) and did not quite 'get it' as to not only how to proceed to get rid of the bugs, but even that it was necessary! Owner Susan did the tightrope dance of not only working with my mother but also with my sister and me (with both of us living across the country) to explain, set up and carry out the overall treatment. Twice my parents last minute cancelled. Susan went totally out of her way with patience and new chances. Finally all went thru. My mother had great compliments for how nice the workers were. Susan has continued to beat the drum of the importance of follow-up and how she wants to make sure NWK9 gets every last bug, nymph or egg. I can't even imagine any other company working with this difficult situation and I'm literally amazed it all went thru. I can't say enough about Susan and her company - thorough, patient, everything written out in lists, lots of arrangements as needed, going thru unpleasantness without complaint, and certainly competent and 'know their stuff.' Bedbugs are like the plague and very tricky - it takes patience, commitment, the right equipment, the right treatment plans, and deep knowledge to get rid of them. NWK9 has all of that, but also Susan and her staff are just plain ol' great people.

1 review

Verified
First-off hats-off to the professionalism that Susan shows with her customers. She is very prompt in her email responses and does not hesitate to pick up her phone and call. Susan takes time in explaining about the bugs, their history and what it would take for us to get rid of them from our house. While this may not be for all, I appreciate the amount of time she puts into this and ensures that the customer is well informed before they make any decision. The actual treatment of their staff also deserves a mention. They are detail oriented and take proper care to ensure that they do their best to eliminate the bugs. Post treatment, they take feedback on their visit and address any concerns line-by-line. It is tough to find such courtesy these days! I would have no hesitation recommending their service to anyone who is in need.

1 review

Verified
Took care of both our rat and mite situation. Very accommodating and easy to work with!

1 review

Verified
Excellent service. Very responsive and thorough answers.

1 review

Verified
Very prompt response-great service-helpful-Would very highly recommend!

Reply from business

Hi Susan, thank you so very much for taking time to post a review. It has been a pleasure working with you! Susan

1 review

Verified
They called me first thing in the morning after I filled out their information form online the night before. They were EXTREMELY knowledgeable, helpful, and professional. The woman who came to our house with her dog was prompt and put me at ease immediately. She was considerate of my napping toddler and graciously reassured me both before and after the inspection. She even told me if I had questions or saw something I wasn't sure about in the future that I could call, or even email them a picture, and they'd be happy to help. This is exactly the kind of service I am happy to pay for; they did a thorough job AND were exceptionally courteous. Thank you so much!

1 review

Verified
We worked with Susan and Northwest K9 to heat treat a unit we are renting in a condo building. A very sticky and agonizing situation because since each unit has a separate owner, there is no way to "give notice" and check all units for bed bug presence. We don't know where the bugs came from (people rarely do) or if they are in other units in the building, but Susan and her team were incredibly knowledgeable, trustworthy, and supportive throughout the process. Yes, supportive. If you discover bed bugs in your home, believe me, you will appreciate the kindness and reassurance Northwest K9 staff provide when they discuss the problem with you, perform an inspection, offer sound, unbiased advice, and proceed with whatever treatment - spray or heat - you choose. Our unit's heat treatment took around 7 hours. Darcy and - I really wish I could remember his coworker's name too, because they were both fantastic - were flawless in their professionalism and explanation of what would happen that day. I was really worried one of the FIFTEEN fire sprinkler heads in my units would go off in the heat and sound a building alarm, but they covered all of them, and I doubt anyone else in the building even knew they were here. When we came back to the unit afterwards it was warm, sure, but the weather was cool and the guys left all of our windows open when they left, so we were able to sleep comfortably in our bed that night. Soundly too, knowing all those little bloodbags were dead. I highly recommend reading, following, and BELIEVING the information and preparation sheets Susan sends prior to a treatment. Your entire home might look like a teenager's bedroom when you return. Just suck it up and be prepared to refold all of your clothes, put your lamps and knick-knacks back where they belong, and clean up every speck of dust previously hiding in the crevices and catacombs of your decor and appliances. Susan did a follow-up inspection with her dog, Magic, about 3 weeks after our treatment. The heat treatment was, and still is, a success. We plan to have the two of them come back quarterly on account of our rental condo situation. Even once we move out of this building, I would consider having bi-annual dog inspections since bed bugs are back with a vengeance now that using the chemicals that pretty much eradicated them for 40 years is prohibited. I am so grateful to have found Northwest K9, and while I hope we never need a heat treatment again, Susan would be the first person I called if we did.

2 reviews

Verified
Fast, effective and now we're Bed Bug Free!

1 review

Verified
Susan is fantastic. Knowledgeable in her field, organized and takes time to explain everything to her customers. Her team is professional, well mannered, and hard working. Great experience!!

1 review

Verified
After a recent trip, I was initially clueless about the bug bites I started getting at night - until I finally caught one and figured out it was a bed bug. Talk about scary, stressful and daunting! Research on the internet made it clear that conventional chemical treatments are often unsuccessful, so when we heard about heat treatment and saw all the glowing reviews for K9 Detectives, we decided to call Susan. She was great ? she educated & reassured us, gave us realistic treatment options to choose from, and answered our many concerns and questions. The crew who treated the house a week later were very professional and skilled as well. It?s been 3 weeks, and so far absolutely no sign of bugs! I highly recommend this company for anyone facing a bed bug problem ? their experience, professionalism and very high success rate are a bright spot in what?s otherwise a horrifying situation.