Odyssey Contracting

Favorite Added Favorite Removed
99.09  Rating Score
8AM - 6PM ▾

Of 80 ratings posted on 5 verified review sites, Odyssey Contracting has an average rating of 4.71 stars. This earns a Rating Score™ of 99.09.

Odyssey Contracting specializes in re-roofing projects (shingle roofing and metal roofing), window installations/replacements, siding replacements and installs. We also provide gutter installation & repair services, wood-deck installations, composite deck installations and we do a great deal of insurance repair work. At Odyssey, we strive for excellence from our laborers to our office staff and everyone in between. We make a concerted effort to maintain solid communication with our customers and crews to ensure a smooth project for all clients. When Odyssey Contracting is working on your home, you can be certain that we will take all steps necessary to protect your home from damage during construction and to keep debris cleaned-up and the yard tidy. We offer the "New Roof - No Mess" guarantee for our roof replacement projects. We are able to do this because we have made great investments in the newest tools and equipment, starting with the Equiptor RB-4000. This is a tool that brings the dumpster up to the roof, eliminating large amounts of debris being thrown onto the landscaping. We also use "The Catch-All" by Roof Works. This is a netting system that protects your siding and landscaping from damage by use of poles and nets. The poles are set against the side of your home and run to the ground, nets are then laid on the ground and clipped to the poles. This directs all debris away from your home and onto another, easy to use, netting system on the ground that catches all nails and small debris. To top it off, we have a robust gutter protection system that keeps the gutters from being scratched and dinged by falling debris. If you want to avoid damage to your home during a roof replacement, Odyssey has you and your home covered.

Top Rated Local® Business in North Carolina, Roofing Contractors (#7 in 2019)

Top Rated Local® Business in North Carolina (#77 in 2021)

Top Rated Local® Business in North Carolina, Roofing Contractors (#1 in 2021)

Top Rated Local® Business in North Carolina (#73 in 2022)

Top Rated Local® Business in North Carolina, Roofing Contractors (#1 in 2022)

Top Rated Local® Business in North Carolina (#58 in 2023)

Top Rated Local® Business in North Carolina, Roofing Contractors (#1 in 2023)

Top Rated Local® Business in North Carolina (#55 in 2024)

Top Rated Local® Business in North Carolina, Roofing Contractors (#1 in 2024)


5
2
4
0
3
1
2
0
1
0
3 Total Reviews
4.4

3 ratings & reviews posted directly on Top Rated Local®

Quality
4.3
Value
4.7
Timeliness
4.3
Experience
4.3
Satisfaction
4.3
OVERALL
4.4
Showing 1-3 of 3 items.

1 review

This review deals with my experience hiring Odyssey Contracting to re-roof our house and install new fascia and gutters. The good: 1) The representative I worked with, Caleb, did a tremendous job helping to navigate the insurance claim process and communicate about billing, products, and problems. He was available, clear, earnest, and professional. 2) The owner, Sean, was also very determined to have the job done right and even came out on site one day to oversee the project as problems were resolved. Sean also apologized for the mistakes his crews made and compensated me for the time I had to spend dealing with issues that arose. That shows integrity, and it’s the way people should do business! The bad: 1) It took at least 4 different attempts over the course of 3 weeks to provide us with a non-leaking roof. (It’s good now.) 2) The fascia painters spilled white paint on our new shingles, and when I asked them to fix it, they painted over those spots in black paint, which resulted in a visible defect. (Odyssey replaced these shingles at no cost.) 3) Either the gutter or fascia crew trampled several bushes at our house. (Odyssey paid a landscaper to replace these.) 4) When a siding board had to be patched, an employee used spray foam, which he painted in the rain, resulting in a noticeably ugly board and paint running down on the new flashing. (Odyssey replaced both the affected boards and the flashing at no cost.) All in all, I’m happy with the finished product—the roof, siding, and gutters truly look great—but not the process it took to arrive at it. But I’ll give Odyssey this: they didn’t run from their mistakes; they made them right.

1 review

I am in construction and was blown away by how thorough and attentive to detail these guys were. I had some very specific requirements and they exceeded my expectations

1 review

Fantastic customer service! Sean Holmes, owner/representative, was extremely responsive and engaged from start to finish of our project. We couldn’t be happier with the process of working with Odyssey and with their completed work. We had several roofing companies look at our roof, before choosing Odyssey. We were immediately impressed with Sean who was personable and friendly. He did an extremely detailed inspection, taking a number of pictures to show us damage we were unaware of and which was significant. He advised us to contact our insurance company to submit a claim (hadn’t realized we could do that!), then made sure to be there when the adjustor arrived. Our roof was a bit more complicated than some, as we had three skylights that needed replacing and wanted to add two more skylights, a solar tube, and a roof ridge. Odyssey took all this on, and even went the extra mile in helping us select and order the right skylights. Before starting work, Sean made extra-sure everything needed was on-site. Then, on roofing day, Odyssey’s work crew showed up prepared and within the day had finished absolutely EVERYTHING perfectly. Follow up was immediate, including giving us info and invoices needed to complete our insurance claim. Frankly, this might be the best experience we’ve ever had in working with a contractor.