Terrible customer service and inferior product. I used this company for the last 2 years and it was okay. This year, however, they made some changes that were not very customer friendly, and seem to be so consumed with trying to fix problems in the software that they never did have time to respond to their customers. I left and took my business elsewhere. I cannot recommend this company, and do not trust them.
Have had an open ticket for over a week no action, except being billed for corrected form but no corrected 1099-int. Ticket #906 | Correction on form needed