Their computer system messed up, so they refused me service. I filled out all there documents, filled out check in online on their website, I emailed my animals medical records and had a confirmation for a 3:30 pm for one pet and a 4pm for the second. I show up and call, they can not help me at the front door so I must drive around the block to find there parking lot. I call again to let them know I am there. I start getting text stating they did not get my check in form the night before. I assured them I submitted for both pets they say they only see one pet. The tell me to use my cell phone to fill out the forms again. I advise them that i am a 100% disabled veteran and I can not use a cell phone other than simple text and emergency phone calls. My life is spent at home and at the VA hospital. The refuse to accommodate me and bring out paper forms or to talk to me on the phone, they just keep sending me text until I realized there had no intention of providing me or my pets with any services today. I drove back home and called them on the phone, I was upset but were they even considerate enough to let me vent my frustration, NO. The vet gets on the phone and tells me he will never provide service for my pets. This is how he treat 68 years old disabled veterans with double vision, poor eye sight. They would even walk out the door to help me, they stayed locked in their office only willing to text message like a teenager does and not an adult. I have the text message between them and myself and I have all the docs and emails they sent me and I sent them and a recording of the check in forms If they claim I did not fill out the forms the night before they are liying. They must be Trump-o-crats and Q followers.
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