Dr. Josue Padilla was the treating professional who removed my teeth from the lower jaw and inserted implants. He was very kind and patient when explaining the procedure. During the process he checked with me frequently to make sure I wasn't experiencing any pain or other discomfort.
I am a retired Registered Nurse and I was very impressed with my post-op care to make sure there weren't any problems developing.
Dr. Gretchen Palmer was the other Doctor who was involved. She is off Winton Road in Rochester, NY. Her involvement was to make the post-op interim denture while the implants healed and the final implant retained dentures.
Between the two of them, this was an excellent experience. The final outcome is that my lower teeth feel like my own and I forget that they are in my mouth.
The staff at both offices was professional, personable and very helpful and empathized with me. Both Doctors called me to see how I was doing.
This Friday, I am having the uppers removed and going through the same process. It was such a positive experience the first time; I'm not the least bit concerned.
First CBCT scan, done at local office did not produce desired quality of results. Second CBCT scan at another office I am hoping turns out to be good / useful. Need quality results from CBCT scan to move forward with treatment plans.
Overall good experience. No issues with staff. Staff were all very good. Issue was with equipment used at one PIP location for scan.
Made for delay in finalizing treatment plans with specialist.
Cost I also believe to be on the high side for the scan. I was expecting more moderate cost for the scan.
Especially being that dental insurance did not cover any portion of the scan.
I am very intimidated by dentists but these people put me at ease from the time I entered and even after my procedure so if you have missing teeth that need help this is were I’d go and will again if need be.