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ProSource Of Allen

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91.36 Rating Score™
Of 59 ratings/reviews posted on 6 verified review sites, ProSource of Allen has an average rating of 4.44 stars. This earns a Rating Score™ of 91.36.

ProSource Wholesale® is the source for home and commercial remodeling projects. We offer the best of everything -- flooring, kitchen and bath products; dedicated service that's tailored to your needs; and a network of trade pro members who bring dream projects to life. Read what trade professionals and homeowners are saying about ProSource. You'll discover there's only one choice for successful projects. When you're ready, share your experience with us -- we'd love to hear what you think.

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59 ratings/reviews posted on 6 verified review sites

9 ratings & reviews posted
directly on Top Rated Local®


Quality * * * * * 5.0
Value * * * * * 4.9
Timeliness * * * * * 4.6
Experience * * * * * 4.7
Satisfaction * * * * * 4.7
OVERALL * * * * * 4.8
Showing 1-9 of 9 items.

1 review

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So many choices for carpet but Marian helped narrow them down and pointed out why one was better than the other. I wish that you had installers so we did not have to call someone ourselves even though you recommended a great one.

Reply from business

Hi Su, Thanks so much for taking the time to leave a review. We're so happy to hear you enjoyed our product selection and working with our showroom team. We appreciate your feedback and can't wait to have you back in the store. Come and see us anytime, take care!

1 review

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I had a very positive experience working with Charlotte at ProSource. She was knowledgeable, friendly and attentive as she really spent a lot of time helping me. She made it clear that she wanted me to be happy with the choices I made within the budget I had set. I appreciated how my small job received the same attention a larger more profitable job would get. I would recommend both Charlotte and Prosource.

Reply from business

Hi Lori, Thank you for taking the time to leave a review. We are thrilled to hear you enjoyed working with our showroom team. We value your feedback and hope to have you in the store again. Come back and see us anytime, take care!

1 review

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i have been a Prosource contractor for many years and have always found them to be top notch!

Reply from business

Hi Doug, Thanks for taking the time to leave a review. We are thrilled to hear you enjoy utilizing our showroom. We appreciate your feedback and continued business. Come back and see us anytime, take care!

1 review

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We had a very successful experience with ProSouce of Allen. They were very helpful and accommodating. We appreciate our Flooring Contractor for recommending them.

Reply from business

Hi Donald, Thank you for taking the time to leave a review. We are so thrilled to hear you enjoyed your visit our showroom. We appreciate your feedback and hope to have you in the store again soon. Come back and see us anytime, take care!

1 review

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This place is great. Large selection and the staff is so helpful. They didn't have sample of what I wanted and AJ looked thru catalogs with me and order some samples at no cost. I was also able to take samples from the store at no cost. Once I made my selection, I was given date for estimated tile arrival and it arrived on time. I'm very happy with the service I received and plan to use them again.

Reply from business

Hi Alma, Thank you for the review. We are so happy to hear you enjoy our product selection and working with our staff. We truly appreciate your feedback and cant wait to have you in the showroom again. Come back and see us anytime, take care!

1 review

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I wish I had known about Pro Source in Allen years ago! I would have saved a ton of money and received great products and service while doing so. I recently purchased marble entry tile, backsplash tile and carpeting. They have an incredible selection of first quality finishes, expert design help and their prices are amazingly competitive.

Reply from business

Hi Nancy, Thanks so much for taking the time to write a review. We are pleased to hear you found our showroom and enjoy shopping with us! We appreciate your feedback and look forward to your next visit. Take care!

1 review

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Charlotte was recommended to us by a friend, and are we glad we went with her and ProSource! She worked very hard with and for us to try to get the "perfect" wood flooring at a great price, without sacrificing quality. She did not disappoint us! I wanted to match a "hard to match" hue from our kitchen flooring, and this was harder to do than expected. Charlotte was so very patient, helpful, and knowledgeable- and we found the perfect flooring! It looks beautiful, and looks much more expensive than we actually paid! Will definitely recommend our friends and family to Charlotte at ProSource.

Reply from business

Hi Kimberly, Thank you for the awesome review! We are so thrilled to hear you had a great experience working with our showroom and were able to find the flooring you needed. We appreciate your feedback and will definitely pass it on to Charlotte and the rest of the showroom team. We're looking forward to your next visit, take care!

1 review

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I had to pick a new tile for shower, Hope was very easy to work with.

Reply from business

Hi Carol, Thank you for taking the time to leave a review! We are pleased to hear that you were able to find tile for your bathroom at our showroom! We will definitely be forwarding your kind words on to Hope and the rest of the showroom team! Come back and see us anytime, take care!

1 review

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We love Pro Source. Your people are always friendly and helpful. However, this time we were not pleased with the timeliness of being told when our orders arrived. We received our first email notice June 11 although our items had arrived several days earlier. We had called shortly after placing our order to see if our items had arrived but were assured that we would be called as soon as our items arrived. But no one ever called. We finally called last week and found out our items had arrived the day before but no one contacted us until about 5 days later on June 11. By that time we had already scheduling pick up. Time is money in our business and not to be notified when our order arrived cost us time (money). We didn't want to be calling you every day to see if our items had come in but our respect for your assurance that we would be contacted as soon as the items had arrived was a misplaced act on our part. We will know better next time.

Reply from business

Hi Chuck and Mary, Thank you for taking the time to leave a review! The satisfaction of our members and their clients is a top priority and your feedback is integral to our continuous growth as a showroom. Thanks again, and we apologize for any inconvenience.

*0 additional reviews are factored into the overall rating, but are not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.