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ProSource Of Allen


Of 50 ratings/reviews posted on 6 verified review sites, ProSource of Allen has an average rating of 4.36 stars. This earns a Rating Score™ of 88.64.

ProSource Wholesale® is the source for home and commercial remodeling projects. We offer the best of everything -- flooring, kitchen and bath products; dedicated service that's tailored to your needs; and a network of trade pro members who bring dream projects to life. Read what trade professionals and homeowners are saying about ProSource. You'll discover there's only one choice for successful projects. When you're ready, share your experience with us -- we'd love to hear what you think.

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50 ratings/reviews posted on 6 verified review sites

3 ratings & reviews posted
directly on Top Rated Local®

Quality * * * * * 5.0
Value * * * * * 5.0
Timeliness * * * * * 3.7
Experience * * * * * 4.0
Satisfaction * * * * * 4.0
OVERALL * * * * * 4.3
Showing 1-3 of 3 items.

1 review

* * * * * Verified
Charlotte was recommended to us by a friend, and are we glad we went with her and ProSource! She worked very hard with and for us to try to get the "perfect" wood flooring at a great price, without sacrificing quality. She did not disappoint us! I wanted to match a "hard to match" hue from our kitchen flooring, and this was harder to do than expected. Charlotte was so very patient, helpful, and knowledgeable- and we found the perfect flooring! It looks beautiful, and looks much more expensive than we actually paid! Will definitely recommend our friends and family to Charlotte at ProSource.

Reply from business

Hi Kimberly, Thank you for the awesome review! We are so thrilled to hear you had a great experience working with our showroom and were able to find the flooring you needed. We appreciate your feedback and will definitely pass it on to Charlotte and the rest of the showroom team. We're looking forward to your next visit, take care!

1 review

* * * * * Verified
I had to pick a new tile for shower, Hope was very easy to work with.

Reply from business

Hi Carol, Thank you for taking the time to leave a review! We are pleased to hear that you were able to find tile for your bathroom at our showroom! We will definitely be forwarding your kind words on to Hope and the rest of the showroom team! Come back and see us anytime, take care!

1 review

* * * * * Verified
We love Pro Source. Your people are always friendly and helpful. However, this time we were not pleased with the timeliness of being told when our orders arrived. We received our first email notice June 11 although our items had arrived several days earlier. We had called shortly after placing our order to see if our items had arrived but were assured that we would be called as soon as our items arrived. But no one ever called. We finally called last week and found out our items had arrived the day before but no one contacted us until about 5 days later on June 11. By that time we had already scheduling pick up. Time is money in our business and not to be notified when our order arrived cost us time (money). We didn't want to be calling you every day to see if our items had come in but our respect for your assurance that we would be contacted as soon as the items had arrived was a misplaced act on our part. We will know better next time.

Reply from business

Hi Chuck and Mary, Thank you for taking the time to leave a review! The satisfaction of our members and their clients is a top priority and your feedback is integral to our continuous growth as a showroom. Thanks again, and we apologize for any inconvenience.

*0 additional review(s) are factored into the overall rating, but are not public at this time. You can be confident, that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.