ProSource Of Cleveland

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87.14  Rating Score
8AM - 5PM ▾

Of 81 ratings posted on 6 verified review sites, ProSource of Cleveland has an average rating of 4.47 stars. This earns a Rating Score™ of 87.14.

ProSource® of Cleveland is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.

Serving: Cleveland, OH

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4.47 avg / 81 ratings on 6 verified review sites

33 ratings & reviews posted directly on Top Rated Local®

Quality
4.7
Value
4.6
Timeliness
4.7
Experience
4.8
Satisfaction
4.7
OVERALL
4.7
Showing 1-10 of 33 items.

1 review

Verified
I enjoyed going to the showroom and seeing the extensive selection. The staff was very knowledgeable and helpful. I will definitely go there again!

Reply from business

Hi Doug, Thanks so much for the review. We're so happy to hear your visit to the showroom and browsing our product selection was a great experience. We value your feedback and always look forward to new projects. Come back and see us anytime, take care!

1 review

Verified
Kurt and Abby have been great!

Reply from business

Hi Michael, Thanks for taking time to leave a review. We're thrilled to hear you enjoyed visiting our showroom and working alongside Kurt and Abby. We look forward to your next project, take care!

1 review

Verified
Great service

Reply from business

Hi Rick, Thank you for the review. We're happy to hear you enjoyed the service at our showroom! Come back and see us anytime, take care!

1 review

Verified
So happy we chose to work with ProSource for our flooring, countertop, and hardware needs during our kitchen renovation. Everything in their control went smoothly and their pricing is great. All of the brands they offer are high quality, and there was so many option to choose from. Mark made the process of finding the perfect flooring super easy and was happy to work with me being extra picky in the showroom. When the counter fabricators made a mistake, Abby and Lisa were on top of the problem until it was resolved and we were completely satisfied. We are looking forward to doing all of our future projects with them so we can count on everything being done right and on time.

Reply from business

Hi Kristen, Thank you for taking the time to leave such an awesome review. We're so happy to hear you had a great experience utilizing our showroom and working with our team. We appreciate you sharing feedback and look forward to your future projects. Come back and see us anytime!

1 review

Verified
Mark was very knowledgeable and helpful throughout the entire process. Great experience! We will be working with him on future projects. Thanks!

Reply from business

Hi Pam, Thanks for taking the time to leave a review. We're so happy to hear you had a great experience visiting our showroom. We appreciate your feedback and hope to have you in the store again soon. Take care!

1 review

ProSource was awesome to work with! Abby and Lisa were incredibly helpful in the showroom helping me select materials and explain the measuring and installation process. They helped me troubleshoot several issues along the way as well. Once I selected my countertop, someone followed up with me quickly to schedule an in-home measurement. Installation was prompt and the installers were great! This was my first time working with ProSource and I would not hesitate to go to them again.

Reply from business

Hi Gina, Thank you so much for taking the time to leave a review. We're very pleased to hear you enjoyed working with our showroom and alongside Abby and Lisa. We truly value your feedback and look forward to your next project. Take care!

1 review

Verified
Everyone is friendly and professional. Great staff to work with.

Reply from business

Hi Michael, Thanks for the review. We're happy to hear you enjoyed your visit to our showroom and working with our showroom team. Come back and see us anytime, take care!

1 review

Be cautious ordering countertops from ProSource Cleveland. First I was misquoted, then the countertop was measured incorrectly, then the final product did not look like what I ordered, even though I paid more to get a specific design. Unfortunately they made me pay in full, so they didn't care that the product didn't look right.

Reply from business

Hi Jessica, Thank you for taking the time to leave us a review. Client and member satisfaction is our top priority and we are disappointed to hear about your experience. We apologize for any inconvenience and will be looking into the situation shortly and reaching out to you. Thanks again, and we apologize for the inconvenience.

1 review

Verified
Everyone who we interacted with was outstanding. Abbey did a tremendous job of helping us select and coordinate all of the materials. Mark was proactive in providing assistance. We have had a great experience with ProSource.

Reply from business

Hi Tony, Thanks for the review. We're so happy to hear you had a great experience at our showroom and enjoyed working with our team. We appreciate your feedback and will definitely pass it on to Abbey and Mark. We look forward to having you in the store again, take care!

1 review

Verified
Mark was very helpful and accommodating throughout the entire process. ProSource is a pleasure to work with.

Reply from business

Hi Janet, Thanks for taking the time to leave a review. We're so happy to hear you enjoyed working with our showroom team. We appreciate your feedback and will definitely forward it on to Mark. We look forward to your next visit, come back and see us anytime. Take care!