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ProSource Of Coppell

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95.34  Rating Score
8AM - 5PM ▾

Of 58 ratings posted on 3 verified review sites, ProSource of Coppell has an average rating of 4.73 stars. This earns a Rating Score™ of 95.34.

ProSource Wholesale® is the source for home and commercial remodeling projects. We offer the best of everything -- flooring, kitchen and bath products; dedicated service that's tailored to your needs; and a network of trade pro members who bring dream projects to life. Read what trade professionals and homeowners are saying about ProSource. You'll discover there's only one choice for successful projects. When you're ready, share your experience with us -- we'd love to hear what you think.

Serving: Coppell, TX


4.73 avg / 58 ratings on 3 verified review sites
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11 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
5.0
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 1-10 of 11 items.

1 review

Verified
I had the absolute best experience ever with KP, she is “on it” and takes care of her client! I would recommend Pro Source to anyone for quick, efficient and overall excellent customer care & service!!

Reply from business

Hi Debbie, Thanks for the review. We're thrilled to hear you had a great experience working with our showroom team. We appreciate your feedback and hope to have you in the showroom again soon. Take care!

1 review

Verified
Kim has been super easy to work with. Has set appropriate timelines, cost, and made things super easy!

Reply from business

Hi Amy, Thanks for taking the time to leave a review. We're so happy you've enjoyed working with our showroom team on your project. We truly appreciate your feedback and look forward to your next visit. Come back and see us anytime, take care!

1 review

Verified
Kim (KP) Phemister is a great sales person to work with. She's very resourceful, showed me lots of options to consider to help give me choices in terms of materials and price that I hadn't thought of. She's also so patient and has a very calm unrushed attentive personality. I never once felt like she minded my indecisiveness and interest in seeing lots of options and all the time it was taking me.

Reply from business

Hi Shawn, Thanks for taking the time to leave a review. We're so happy to hear you've had a great experience working with our showroom team. We value your feedback and hope to have you in the store again soon. Take care!

1 review

Verified
KP has been such a professional! Her help and direction with our carpet selection was appreciated. We will definitely refer our family and friends. Thank you again KP!!!

Reply from business

Hi Shelli, Thanks for the review. We're so happy to hear you enjoy working with our showroom team and were able to find the right carpet selection. We value your feedback and hope to have you in the store again soon. Take care!

1 review

Verified
Danny Kohls is very professional and knowlegable. Thanks Danny!

Reply from business

Hi David, Thanks for the review. We're happy to hear you enjoy working with our showroom team. We appreciate your feedback and look forward to your next visit. Take care!

1 review

Verified
Kurt effectively showed us through ProSource's extremely complete offerings of flooring to address our major purchase to upgrade our home. He was patient and personable while working with us. The reception staff was also very helpful. I found this store to be much easier to work with than the ProSource store located in Haltom City.

Reply from business

Hi Gary, Thanks for the review. We're so thrilled to hear you enjoyed working with our showroom team. We value your feedback and will definitely forward it on to Kurt. Come back and see us anytime, take care!

1 review

Kim “KP” at the Coppell store was amazing to work with. She was extremely fast with follow up and went out of her way to ensure fantastic customer service and project completion. Will definitely use her again for all of my flooring needs. John with Windows was also great and easy to work with. I can’t wait to start my next project! Thanks, ProSource! You have a great team!

Reply from business

Hi PJ, Thank you for taking the time to leave a review. We are so happy to hear you enjoyed working with our showroom team. We value your feedback and will definitely pass your feedback on to Kim. We look forward to your next visit and project and hope to have you back in the store again soon. Take care!

1 review

Verified
I had a large wood flooring project in my home and ProSource was my vendor of choice to supply the materials. The support of their team was perfect. I worked with Pierre and Antoinette. They are both extremely helpful, professional, knowledgeable, outstanding follow up skills. Could not have had better support! Totally great job! - Initial order: delivered on time, exactly as ProSource stated. Note: I found the wood I wanted at a retail establishment. They were saying "The wood you want is no longer available". I called ProSource (my chosen supplier) and got exactly what I wanted. They had no issues whatsoever getting the order placed. Order process simple and easy. They totally came through with the product I desired. - Needed a second order for more lumber: The manufacturer was back ordered. ProSource followed up regularly, kept me proactively updated on status, escalated as appropriate. Perfect follow up. - Issue with Manufacturer: ProSource once again did an impeccable job of escalating on an issue I had. They were professional, thorough. Perfect follow up. I could not be happier with their support, would use them again and highly recommend them to all my friends and colleagues.

Reply from business

Hi Kay, Thank you so much for taking the time to leave a review! We are thrilled to hear your project was a success and you enjoyed working with our showroom. We truly appreciate your feedback and will definitely pass it on to Pierre, Antoinette, and the rest of the showroom team. We look forward to your next visit, take care!

1 review

Verified
Danny at Prosource did a great job at helping us pick out the tile for our guest bath. He was super nice and was always available anytime I needed anything. I will be sending all of my referrals for sure!!

Reply from business

Hi Nicole, Thanks so much for the review! We are pleased to hear you were able to find tile for your guest bath at our showroom. We value your feedback and will definitely be passing it on to Danny! Come back and see us anytime, take care.

1 review

Verified
Kim is amazing with her design perspective, product knowledge, and consistant communication. The array of materials allows my firm to utilize ProSource as our design studio and supplier! I highly recommend ProSource and Kim Schaumberg!

Reply from business

Hi Jeffrey, Thank you for taking the time to leave a review! We are so thrilled to hear that ProSource continues to serve as your firms supplier and appreciate the awesome feedback! Come back and see us anytime, take care!