ProSource Of Dallas Market Center

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78.75  Rating Score
8AM - 6PM ▾

Of 56 ratings posted on 6 verified review sites, ProSource of Dallas Market Center has an average rating of 3.88 stars. This earns a Rating Score™ of 78.75.

ProSource® of Dallas Market Center is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.

Serving: Dallas, TX

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3.88 avg / 56 ratings on 6 verified review sites

4 ratings & reviews posted directly on Top Rated Local®

Quality
1.8
Value
1.8
Timeliness
1.8
Experience
2.0
Satisfaction
1.8
OVERALL
1.8
Showing 1-4 of 4 items.

1 review

My experience with ProSource was a fiasco start to finish. Michael Mack handed my small job. To begin I only needed flooring for 218 square feet but he insisted I buy 280sf. He sold me the wrong wood for the floor. When the installer came two days earlier, he discovered the choice was wrong. I went back and exchanged it for another 280sf of wood of the same quality. Finally after the wood was installed, I had two full boxes of wood unopened left over. I asked Michael for a refund the cost of the two boxes plus one box of quarter round. He said he would have to have the product back in the store before he could do that. I sent it back to ProChoice. I did not get that refund but the got back all of that excess (at my expense). In the end, it took two weeks longer than it should have to get my floor installed and it cost the installer two lost days of work. I do not tecvomend ProChoice.

1 review

Have worked with Prosource Dallas Market center for nearly 20 years and they do an outstanding job of providing a wide assortment to meet my clients' needs.

Reply from business

Hi C S, Thank you so much for the review and for 20 years of partnership! We appreciate your positive feedback and continued business. We're looking forward to your next visit, take care!

1 review

Orders messed up on my tile Trying to purchase counter tops no response after 48 hours.... had to call back very frustrating

1 review

I had used your company last fall for laminate flooring and have had nothing but issues. First one board that they put down had a flaw in it and insulation shows on the walls in some places. Had some minor water damage that caused a few boards to warp and the floors are scratching like crazy and look horrible. My previous laminate floors went through more hell then these floors had ever seen and held up beautifully. Very disappointed by the representative, Chad, who I had made numerous attempts to have him come back and replace some of these boards but never could get him to commit to a day and time to do this so this is the cause for this review. Been trying for over six months to get him to come back and repair this floor that I absolutely hate and pisses me off every time I look at it, it looks horrible!!! Very disappointed customer, laminate floors are not suppose to scratch, should be more durable and for the price I paid and I expect just that!!!!

Reply from business

Hi Patti, Thank you so much for taking the time to leave a review, your feedback is integral to our continuous improvement as a showroom. We are disappointed to hear that you are not satisfied with the flooring you received and want to apologize for any inconvenience. Please allow us some time to look further into your account and we will be reaching out shortly, take care!