Let me save you a couple hundred dollars, and tons of headaches, and stir you away from this mess of a company. I was working through American Water Damage to remove some cabinets in my kitchen that had gotten mold on them, and they went through ProSource for the countertops. I was better off finishing this job myself. The workmanship of the crew they used, and the absolute irresponsibility of the office members was unbelievable. DO NOT work with them, if you're going through a third party, like I was, make sure you ask if they're getting backsplash or granite from here, and stir clear. I had to replace my entire backsplash because of the "work" of their crew, and they weren't even there for the backsplash. If you absolutely can not avoid working through them, make sure you are there when the installation happens. Do not put your trust in them. It will save you SO much money, because if you do end up having to contract someone to come and repair the mess they leave behind - a mess you will have to come and find because they will not tell you a word of it - good luck getting them to reimburse you for the crap they call workmanship. It is unbelievable to me that a company that installs backsplash and countertops did the work they did. And all they would say was that I authorized it. No one authorizes for their kitchen to be destroyed, this wasn't demo work. This project has been ongoing since February, and these countertops have been in back order for months. All this time waiting without a kitchen to have them hack up my backsplash, and have me replace the whole thing, and on top of that not take responsibility for the terrible work they did. I, an electrician, have the tools to cut the backsplash the way it should have been. Instead of just taking a hammer to the kitchen, they, a BACKSPLASH/COUTERTOP company, should've told me, the ELECTRICIAN, to cut the tile that they were somehow not equipped to cut. That house is vacant, no one would've complained about noise, or dust. So, here I am, livid, and telling you to avoid the headache this excuse of a company will cause you. This job was more than $10,000. Some care should've been taken to do this properly, but none was, and they didn't even take responsibility for it. I am also 100% sure the granite they finally installed is not the one I ordered because the colours and underlying tones of the picture I have and the one that arrived are COMPLETELY different. The pictures were taken with an S22 Ultra, so the picture quality is not the issue. But there is no way of proving that unless I get a hold of their orders, and I highly doubt that'll happen. So, just avoid this company altogether, find yourself a more reliable, and trustworthy supplier.
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