ProSource Of Hampton Roads

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90.09  Rating Score
8AM - 5PM ▾

Of 166 ratings posted on 4 verified review sites, ProSource of Hampton Roads has an average rating of 4.51 stars. This earns a Rating Score™ of 90.09.

ProSource® of Hampton Roads is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.

Serving: Hampton, VA

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4.51 avg / 166 ratings on 4 verified review sites
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30 ratings & reviews posted directly on Top Rated Local®

Quality
4.6
Value
4.6
Timeliness
4.6
Experience
4.7
Satisfaction
4.7
OVERALL
4.7
Showing 1-10 of 29 items.

1 review

Verified
Shannon is amazing.. I can’t say enough wonderful things about her!!

Reply from business

Hi Emily, Thanks so much for the review. We appreciate your business and are so happy to hear you had a great time teaming up with the showroom and working alongside the staff. We value your feedback and will make sure to pass it on to Shannon. Come back and see us anytime, take care!

1 review

It was a great experience shopping with ProSource. I found the perfect flooring and backsplash tile there. The only problem was a delay in flooring delivery, late, but feel that was out of their control! I love the product and the service!

Reply from business

Hi Mary, Thanks for taking the time to leave a review. We're happy to hear you had a great experience at our showroom. We value your feedback and hope to have you in the store again soon. Stop by and see us anytime, take care!

1 review

Verified
Andrew and Shannon are awesome. They truly care and went above and beyond for my Kitchen remodel. Would HIGHLY recommend.

Reply from business

Hi Chris and Robin, Thank you for taking the time to leave feedback. We're so pleased to hear working alongside Andrew and Shannon was a great experience. We value your feedback, come back and see us anytime. Take care!

1 review

Working with Chris T was an easy part of the whole process, from picking out the product to helping me find a contractor (Mike from Flip Flop Floors). I got the Coretec vinyl plank flooring which I am really happy with from install to the final look. It’s the first time I’ve used this product so I guess time will tell. Overall great experience!!!!!

Reply from business

Hi Bob, Thanks so much for the feedback. We're thrilled to hear you were met with outstanding customer service and are happy with your new COREtec floors. We value your feedback and hope to have you in the store again soon. Take care!

1 review

Verified
I ordered flooring from ProSource. Every time I have been in the store I find the employees to be friendly and our salesperson Chris was extremely helpful, patient and knowledgeable. I will be ordering my tile this week and I’m sure it will be just as seamless! The best part is they price match and I ended up getting my tile over a a dollar less a square foot!!

Reply from business

Hi Colleen, Thanks for taking the time to leave a review. We're thrilled to hear you're met with stellar customer service when visiting our showroom and enjoy working with the team. We appreciate your feedback and always look forward to new projects. Take care!

1 review

Very pleasant to deal with.

Reply from business

Hi Gordon, Thanks for taking the time to leave a review. We're happy to hear you had a great experience at our showroom. We value your feedback and hope to have you in the store again soon. Stop by and see us anytime, take care!

1 review

I worked with Ashlee Chappelle and Christina Hack to source items and finishes for a complete kitchen remodel. Both ladies were extremely helpful, timely and professional over a period of several months. Thank you to ProSource for helping us to create our dream kitchen. We will definitely be back for any future projects.

Reply from business

Hi Christian, Thank you so much for the review. We're elated to hear we could be of service on your kitchen remodel and that you enjoyed working alongside our showroom team. We truly appreciate your feedback and look forward to future projects. Come back and see us anytime, take care!

1 review

They sometimes got the order mixed up but they eventually got it right. Some of the people there are very helpful and friendly, and some are downright unfriendly.

Reply from business

Hi Joseph, Thanks for the review. We're happy to hear we were able to resolve any mix ups and you got the product you were hoping for! We value your feedback and hope to have you in the store again. Take care!

1 review

Verified
Everyone was so helpful and easy to work with. Knowledgeable about products and answered all my questions. Would definitely recommend

Reply from business

Hi Harriet, Thanks for the review. We're so happy to hear you enjoyed your visit to our showroom. We appreciate your feedback and look forward to your next visit. Take care!

1 review

Verified
Excellent experience overall, very patient and helpful sales staff especially our contact! Great products to choose from delivered when promised in perfect condition. Warehouse crew also professional and curteous.

Reply from business

Hi Joseph, Thanks for the review. We're so happy to hear you had a great experience at our showroom. We appreciate your feedback and look forward to your next visit. Take care!