ProSource Of Hampton Roads

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90.37  Rating Score
8AM - 5PM ▾

Of 119 ratings posted on 5 verified review sites, ProSource of Hampton Roads has an average rating of 4.34 stars. This earns a Rating Score™ of 90.37.

ProSource® of Hampton Roads is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.

Serving: Hampton, VA

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4.34 avg / 119 ratings on 5 verified review sites

24 ratings & reviews posted directly on Top Rated Local®

Quality
4.5
Value
4.5
Timeliness
4.6
Experience
4.6
Satisfaction
4.6
OVERALL
4.6
Showing 1-10 of 23 items.

1 review

I worked with Ashlee Chappelle and Christina Hack to source items and finishes for a complete kitchen remodel. Both ladies were extremely helpful, timely and professional over a period of several months. Thank you to ProSource for helping us to create our dream kitchen. We will definitely be back for any future projects.

Reply from business

Hi Christian, Thank you so much for the review. We're elated to hear we could be of service on your kitchen remodel and that you enjoyed working alongside our showroom team. We truly appreciate your feedback and look forward to future projects. Come back and see us anytime, take care!

1 review

They sometimes got the order mixed up but they eventually got it right. Some of the people there are very helpful and friendly, and some are downright unfriendly.

Reply from business

Hi Joseph, Thanks for the review. We're happy to hear we were able to resolve any mix ups and you got the product you were hoping for! We value your feedback and hope to have you in the store again. Take care!

1 review

Verified
Everyone was so helpful and easy to work with. Knowledgeable about products and answered all my questions. Would definitely recommend

Reply from business

Hi Harriet, Thanks for the review. We're so happy to hear you enjoyed your visit to our showroom. We appreciate your feedback and look forward to your next visit. Take care!

1 review

Verified
Excellent experience overall, very patient and helpful sales staff especially our contact! Great products to choose from delivered when promised in perfect condition. Warehouse crew also professional and curteous.

Reply from business

Hi Joseph, Thanks for the review. We're so happy to hear you had a great experience at our showroom. We appreciate your feedback and look forward to your next visit. Take care!

1 review

Verified
We recently used ProSource to buy our new wood floor. Gary Fearer was the salesman we used at ProSource.He was amazing. He was patient. He knew floors like an expert should. He was polite. Gary helped us navigate the whole process like a true professional. He made the whole processs worth while. I would recommend Gary Fearer for anyone thinking about a new floor. My wife and I were incredibly impressed at his positive customer service.

Reply from business

Hi Jay, Thanks for taking the time to leave a review. We're so happy to hear you enjoyed working with ProSource to find your new wood flooring. We value your feedback and will definitely forward it on to Gary. Take care!

1 review

Awful experience!!

1 review

Verified
Gary and Anne are knowledgeable and pleasant to work with

Reply from business

Hi Frank, Thanks for the review. We're thrilled to hear you had a great experience at our showroom. We value your feedback and will definitely forward it on to Gary and Anne. Come back and see us anytime, take care!

1 review

Verified
Imagine shopping for the materials to match a 12 year old laminate floor! Pro Source not only assisted with this task (for a very small job). They actually called me a few weeks later to ask if I found anything else that was a better fit. And if I wanted to place my order. Professional, helpful, courteous, and reliable. Qualities that are not easy to find in Hampton Roads. Thanks Pro Source.

Reply from business

Hi Jeanette, Thanks for the review. We're so happy to hear you enjoyed working with our showroom team and were able to find the materials you needed. We appreciate your feedback and can't wait to have you in the store again. Take care!

1 review

Verified
Christina Hack was very easy to work with. Other people assisted as needed.

Reply from business

Hi John, Thanks for leaving a review. We're so happy to hear you enjoyed working with our showroom team. We value your feedback and look forward to your next visit. Take care!

1 review

Verified
Great people to do business.

Reply from business

Hi Gordy, Thanks for the review. We're happy to hear you enjoy working with our showroom team. Come back and see us anytime, take care!