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ProSource Of Hampton Roads

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94.03  Rating Score
8AM - 5PM ▾

Of 267 ratings posted on 3 verified review sites, ProSource of Hampton Roads has an average rating of 4.60 stars. This earns a Rating Score™ of 94.03.

ProSource® of Hampton Roads is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.

Serving: Hampton, VA


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43 Total Reviews
4.7

43 ratings & reviews posted directly on Top Rated Local®

Quality
4.7
Value
4.7
Timeliness
4.7
Experience
4.8
Satisfaction
4.8
OVERALL
4.7
Showing 1-10 of 42 items.

1 review

Kathy Franklin always goes above and beyond for her clients!!

1 review

Holly and Greg are the sweetest! So helpful, patient, and super easy to work with.

1 review

Verified
Vadi was great.to work with

Reply from business

Hi Lee, Thanks for taking the time to leave a review. We're so happy to hear your experience working with our showroom team was a great one. We appreciate your feedback and will definitely forward your kind words on to Vadi. We look forward to your next visit, take care!

1 review

Verified
In the process of remodeling our kitchen we went to Pro Source in Chesapeake. We were pleasantly surprised they are a one stop shop. We worked with Patrick on flooring and Jennifer and Shannon on cabinets, hardware and countertops. They assisted with the design and made suggestions to give us options to choose from and they were very knowledgeable, practical and helpful in all areas. We were able to get what we wanted in all three areas for a reasonable and fair price. We highly recommend Jennifer and Shannon for your design and material needs and Patrick for your overall project assessment and advice. Thank you Pro Source !

Reply from business

Hi Joey, Thanks so much for the review. We appreciate your business and are so happy to hear you had a great time teaming up with the showroom and working alongside the staff. We value your feedback and will make sure to pass it on to Patrick, Jennifer & Shannon. Come back and see us anytime, take care!

1 review

W began our journey with Pro Source 6 months ago. We had water damage in the kitchen and the damage had to be torn completely out. We were referred to Pro Source and began the selection process for new flooring, trim, cabinets, counter top, back splash, sink, faucet and even get a very good referral for a contractor to do the rebuild. COVID-19 hurt the cabinet builders and shipping and has delayed the process. Pro Source and Shannon Shifflett and her team at Pro Source stepped in and made things begin to happen and shorten the expected time frame. Shannon and her team worked wonders and are TRUE professionals with and eye on the customer experience. We thank you Shannon.

Reply from business

Hi JJ, Thank you for taking the time to leave a review. We're so pleased to hear our showroom and staff could be of service during these unprecedented times. We value your feedback and will make sure to pass it on to Shannon. Come back and see us anytime, take care!

1 review

Verified
Patrick is absolutely amazing. Appreciate his knowledge and efficiency.

Reply from business

Hi Renee, Thanks so much for taking the time to leave a review. We're thrilled to hear you enjoy shopping with ProSource of Hampton Roads! We truly appreciate the awesome feedback and hope to have you in the store again soon. Take care!

1 review

We worked with Shannon. She is very knowledgeable in what looks good and what is up to date. She was able to see our vision and provide us with ideas that were perfect for what we were looking for. She is very professional and was able to answer all questions that we had.

Reply from business

Hi Brittney, Thanks for taking the time to leave a review. We're happy to hear you had a great experience at our showroom. We value your feedback and hope to have you in the store again soon. Stop by and see us anytime, take care!

1 review

Working with Shannon Shifflett, was a wonderful experience. She went over and beyond to help me pick out the finishes and fixtures for my project, and was a huge help in getting everything on time and in a timely manner. I will definitely work with Shannon and the team again and highly recommend them.

Reply from business

Hi Monique, Thanks so much for the review. We're elated to hear Shannon and the showroom were key components in project completion and success. We value your feedback always and look forward to new projects. Take care!

1 review

Outstanding Customer Service. My sales Consultant was Kathy Franklin. She helped me pick out my floor tile, and back splash. I was so impressed with the Customer Service that I received . Kathy answer all the questions. All the Staff is friendly and will go out of their way to help you.

Reply from business

Hi Marge, Thanks for the review. We're so happy to hear our showroom was able to be of help and you were able to find the perfect floor tile and backsplash. We value your feedback and will make sure to pass it on to Kathy. Come back and see us anytime, take care!

1 review

Susan at the Greenbrier Store was knowledgeable and pleasant. That's a great combination.

Reply from business

Hi Dianna, Thanks for the feedback. We're so pleased to hear you enjoyed stopping by the showroom and working alongside the team. We appreciate you taking time to leave a review and look forward to your next visit. Take care!

*1 additional review is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.