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ProSource Of Jacksonville

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90.11  Rating Score
4:29PM - 4:29PM ▾

Of 83 ratings posted on 6 verified review sites, ProSource of Jacksonville has an average rating of 4.31 stars. This earns a Rating Score™ of 90.11.

ProSource Wholesale® is the source for home and commercial remodeling projects. We offer the best of everything -- flooring, kitchen and bath products; dedicated service that's tailored to your needs; and a network of trade pro members who bring dream projects to life. Read what trade professionals and homeowners are saying about ProSource. You'll discover there's only one choice for successful projects. When you're ready, share your experience with us -- we'd love to hear what you think.

Serving: Jacksonville, FL


4.31 avg / 83 ratings on 6 verified review sites

17 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
4.7
Timeliness
4.7
Experience
4.8
Satisfaction
4.8
OVERALL
4.8
Showing 1-10 of 17 items.

1 review

The carpet company shorted me on my order but ProSource worked it out so that I didn't have any additional charge from the installer having to return. Much less expensive than Home Depot or other commercial carpet companies.

Reply from business

Hi Kay, Thanks for taking the time to leave a review. We're so happy to hear you enjoyed working with our showroom and were able to get the carpet you needed. We value your feedback and can't wait to have you in the showroom again soon. Take care!

1 review

Excellent selection and service. Paul is outstanding-- highly knowledgeable and easy to work with. Made sure we got exactly what we wanted and the hardwoods look great.

Reply from business

Hi Dan, Thanks for the review. We're so happy to hear you enjoyed working with our showroom team. We appreciate your feedback and will definitely forward it on to Paul. We look forward to your next visit, come back and see us anytime. Take care!

1 review

We had the pleasure of working with Tim D. He was very knowledgeable about the products and showed a true concern about what was important to us. We highly recommend ProSource for all of your flooring needs

Reply from business

Hi Debbra, Thanks for the review. We're thrilled to hear you enjoyed working with our showroom team. We value your feedback and will definitely forward it on to Tim. Come back and see us anytime, take care!

1 review

I cannot say enough good about my experience with ProSource and their installer. They were informative, patient and detailed with every step in the process. The product is excellent and the installation could not have gone better. Everyone was polite, careful and cognizant of our home environment. We are thrilled the project is done and even more excited about the end result.

Reply from business

Hi Deborah, Thanks for taking the time to leave a review. We're so happy to hear you enjoyed working with ProSource on your project and love the results. We value your feedback and look forward to having you in the showroom. Take care!

1 review

Have had good experiences with ProSource in the past, but this one was lacking in several ways. First, the associate who helped me pick out the tiles for my bathroom in store sold me a tile that was completely unusable for a shower floor. Then, she failed to order the merchandise. When her supervisor called several days later, she apologized and placed the order without noticing the error in the type of tile purchased. They refunded my money, but the whole process put my project back several days and required me to buy a tile elsewhere that did not match the accents already installed. Not what I expected from this company.

1 review

Verified
Good selection. Great sales staff.

Reply from business

Hi Barbara, Thanks for the review. We appreciate your feedback and look forward to your next visit, take care!

1 review

Verified
ProSource has excellent options and prices. The staff are all very friendly and helpful.

Reply from business

Hi Scott, Thanks for the review. We are thrilled to hear you enjoy visiting our showroom and working with our staff. Come back and see us anytime, take care!

1 review

Verified
Our contractor, Wade Tiller with AAA Advanced Residential Rehab, connected us with Marilyn Silveria to look at Coretec samples to see what would be best in our home. The choices were overwhelming but Marilyn kept asking what we wanted and how did we want it to look. We ended up choosing Spirit Oak, the color is amazing but the look and feel of the product is what sold us. If you have any flooring needs you must go to ProSource and ask for Marilyn what a great team and wonderful product.

Reply from business

Hi Caroline and Jim, Thanks so much for taking the time to leave a review. We are happy to hear you enjoyed working with our showroom and love your product. We're looking forward to your next visit. Come back and see us anytime, take care!

1 review

Verified
David Bannerman, our Design Consultant, was very experienced in design and color coordination as well as being a real pleasure to deal with. Our final product exceeds our high expectations. We strongly recommend ProSource, their products and people.

Reply from business

Hi Scott, Thank you for taking the time to leave a review. We are thrilled to hear you enjoy working with our showroom team and that the product you chose exceeded expectations. We appreciate your feedback and will definitely forward it on to the staff. Come back and see us anytime, take care.

1 review

Verified
Working with David Bannerman at ProSource was great! His customer service was awesome and he delivered on his promise. David was extremely professional, he listened to my requests and helped me stay within budget. David took the time needed to ensure I was satisfied with the services he provided. He has an excellent eye for quality and design. David helped to make a bathroom model a very stress-free experience. I look forward to working with David on future projects and encourage you to seek his help!