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ProSource Of North Orange County

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Of 42 ratings/reviews posted on 5 verified review sites, ProSource Of North Orange County has an average rating of 4.60 stars. This earns a Rating Score™ of 96.05.

ProSource Wholesale® is the source for home and commercial remodeling projects. We offer the best of everything -- flooring, kitchen and bath products; dedicated service that's tailored to your needs; and a network of trade pro members who bring dream projects to life. Read what trade professionals and homeowners are saying about ProSource. You'll discover there's only one choice for successful projects. When you're ready, share your experience with us -- we'd love to hear what you think.

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42 ratings/reviews posted on 5 verified review sites

5 ratings & reviews posted
directly on Top Rated Local®


Quality * * * * * 4.6
Value * * * * * 4.8
Timeliness * * * * * 4.2
Experience * * * * * 4.4
Satisfaction * * * * * 4.2
OVERALL * * * * * 4.4
Showing 1-5 of 5 items.

1 review

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ProSource is a great one stop shop. It saves me a ton of time not having to run around to a variety of showrooms. I love that clients can pay for product directly. Jorge is the best! He is quick to respond and always gets me the answers and information I need.

Reply from business

Hi Christy, Thanks so much for taking the time to leave a review. We are thrilled to hear ProSource has become your one stop shop and you enjoy working with our showroom team. We appreciate your feedback and hope to have you back. Take care!

1 review

* * * * * Verified
#1 show room excellent service

Reply from business

Hi Rene, Thank you for taking the time to review our showroom! We appreciate your feedback and are looking forward to your next visit, take care!

1 review

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This was the first time I used Prosource. Jimmy Vo was awesome. Very responsive returning calls and worked hard to get me what I wanted. I LOVE my new sink and will use ProSource for my next project!

Reply from business

Hi Kathleen, Thank you for taking the time to leave a review! We are so thrilled to hear that your project was a success. We appreciate your feedback and will definitely be passing it on to Jimmy as well as the rest of the showroom team. Come back and see us anytime - enjoy your sink! Take care!

1 review

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Our counter top templating and installation was subbed out to John Padgett Construction. This company is to install our back splash too. We thought ProSource was handling all and we were never told until after paying that Padgett Construction would now be our contact for this job. Mr. Padgett does not return calls and when his templaters put 2 exacta knife cuts in one brand new cabinet door and a small gouge in another, Mr. Padgett does not respond. I sent him a text showing the damage. I have paid for all material but to this date, have no idea when my back splash is to be installed....and where my back splash material is being held. I wish I would have known our job was going to be outsourced because I would have liked to check out this contractor first. When I advised ProSource of the problems we are having with Padgett Construction, I was informed that Pro Source was out of the picture....even though Padgett Construction was THEIR choice of vendor and not ours. Also, when his templators were done, they NEVER discussed seam placement or anything about the job with us other than how far we wanted the over hang for the bar stools to come out to. They just said, "We are finished" and left. They may have been done like this hoping we would only find the damage they did after they left...and that is indeed what happened. A few days later, this company showed up unannounced in my driveway with the WRONG counter top and the crew consisted of 2 non English speaking men. We got them to finally understand that this was not our counter--ours was white and the one they came with was mostly black. They wanted to come back in 30 minutes with my countertop....the drive to the shop takes longer than that and we already had set another date for our install. It was all left up to us to drive to the shop to discuss seam placement and we did this the very next day after the templating was done. My friends say the templators are supposed to go over seam placement at your home so you can decide which way would work best. I didn't want any seams and offered to buy more material but they nixed that offer. Needless to say, we are worried about our outcome.

Reply from business

Hi Barbara, Thank you for your feedback and we are sorry for any inconvenience that has occurred. Our number one priority is the satisfaction of our members and their clients. While we are the source for home improvement products, the selection of the trade pro is not determined by ProSource, as installation would have been determined between the homeowner and trade pro separate of ProSource. We will review this information and be in touch with you shortly. Thanks again and we apologize for any inconvenience.

1 review

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Great customer service and responsive when we need something.

Reply from business

Hi Jose, Thank you for taking the time to leave a review. We appreciate your feedback and are very happy you were pleased with our customer service. Come back anytime, take care!

*0 additional review(s) are factored into the overall rating, but are not public at this time. You can be confident, that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.