Favorite Added Favorite Removed

ProSource Of Richmond

Claimed

91.27  Rating Score
Of 67 ratings/reviews posted on 5 verified review sites, ProSource of Richmond has an average rating of 4.43 stars. This earns a Rating Score™ of 91.27.

ProSource Wholesale® is the source for home and commercial remodeling projects. We offer the best of everything -- flooring, kitchen and bath products; dedicated service that's tailored to your needs; and a network of trade pro members who bring dream projects to life. Read what trade professionals and homeowners are saying about ProSource. You'll discover there's only one choice for successful projects. When you're ready, share your experience with us -- we'd love to hear what you think.

Visit Website

Directions

Call Now

8AM - 5PM ▾

67 ratings/reviews posted on 5 verified review sites

11 ratings & reviews posted
directly on Top Rated Local®


Quality * * * * * 4.5
Value * * * * * 4.5
Timeliness * * * * * 4.4
Experience * * * * * 4.5
Satisfaction * * * * * 4.5
OVERALL * * * * * 4.5
Showing 1-10 of 11 items.

1 review

* * * * *
I was very happy with the help given me by Angie. She was extremely helpful and was always available via phone or text when I had an issue. The selection was wonderful. I wish I had found ProSource earlier in my project. I hadn’t realized you did flooring, cabinets, backsplash, design services, etc. I will definitely do business with ProSource again.

1 review

* * * * *
Very helpful staff! Great prices! Huge selection! Will definitely make my next carpet purchase here also!

Reply from business

Hi Lisa, Thanks for the review. We're so happy to hear you enjoy our product selection and working with our showroom team. We appreciate your feedback and hope to have you in the store again soon. Come back and see us anytime, take care!

1 review

* * * * * Verified
Carpet looks and feels great! Took a week longer to come in versus what was originally quoted.

Reply from business

Hi Rick, Thanks for the review. We're thrilled to hear you enjoy your new carpet and enjoyed working with our showroom team. We appreciate your feedback and hope to have you back in the store again soon. Take care!

1 review

* * * * * Verified
Excellent commitment to every detail. Willing to make contact after hours. Special character and pleasing demeanor to every client I ever sent for service

Reply from business

Hi Everett, Thanks for the review. We're so happy to hear you enjoyed our showrooms customer service and working with our team. We appreciate your feedback and can't wait to have you in the store again. Take care!

1 review

* * * * *
I was referred to Clare Yeadon for cabinets/kitchen redesign. My 1st impression of her was "UNPROFESSIONAL". She had her dog in her office during my first consultation. She kept picking up the dog and rubbing it while we were talking business. We should found out that I wanted to keep most of my existing cabinets her attitude changed from "Yes I Want To Help You" to You Are Wasting My Time". I felt after I told her that she was rushing me out of her office. She told me she had the cabinets to match my existing cabinets and then she told the contractor I wanted to use that she did not. I find her not to be untrustworthy and again unprofessional. I would not recommend this company just because of the her.

1 review

* * * * *
1st time dealing with the folks at ProSource and found them knowledgeable, friendly and very accommodating. No pressure to buy, but willing to answer any question I might have. Our contractor sealed the deal by delivering our carpet and planking and installing them at our convenience. Great experience.

Reply from business

Hi Bill, Thanks for the review. We're so pleased to hear that your first experience dealing with our showroom was a great one. We value your feedback and hope to have you back soon. Take care!

1 review

* * * * * Verified
I am very happy with the cabinets that we selected. We couldn't afford the best, but we are very happy with what we could afford (Wolf cabinets). I was happy with the design of the kitchen, until things started getting installed. There are a few details that I wish the designer had thought about which weren't apparent to me, since this is the first time I have redone a kitchen. For example - one of the doors under the sink will not open all the way because it is a corner and the adjacent door is in the way. Not a huge deal, but a detail that should have been thought of. But I would recommend ProSource, I would use Wolf cabinets, but I would watch the details carefully.

Reply from business

Hi Paul, Thank you for taking the time to leave a review. We're happy to hear you found the right cabinets at our showroom. We value your feedback and hope to have you in the store again soon. Take care!

1 review

* * * * * Verified
Andy was great work with on selecting the right carpet for our house. He was not only knowledgeable but was aware of the financial aspects of our decision without being judgemental of that situation. I would work with them again without hesitation.

Reply from business

Hi Walter, Thanks for the review. We are pleased to hear you enjoy working with our showroom team. We appreciate your feedback and will definitely pass it on to Andy. We can't wait to have you in the store again, take care!

1 review

* * * * * Verified
Excellent selection of carpet and flooring. Knowledgeable sales people who take lots of time helping. You should have your own installer, but they will offer a suggestion if you don't. Really good value for the quality!

Reply from business

Hi Frances, Thanks for the review. We are so happy to hear you enjoy our product selection and customer service. We appreciate your feedback and look forward to your next visit. Come back and see us anytime, take care!

1 review

* * * * * Verified
Good experience.

Reply from business

Hello, Thanks for the review. We appreciate your feedback and look forward to your next visit, take care!