ProSource Of Springfield

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100.00  Rating Score
8AM - 5PM ▾

Of 111 ratings posted on 7 verified review sites, ProSource of Springfield has an average rating of 4.94 stars. This earns a Rating Score™ of 100.00.

ProSource® of Springfield is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.

Serving: Springfield, MA

Top Rated Local® Business in Massachusetts (#13 in 2019)

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4.94 avg / 111 ratings on 7 verified review sites

25 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
5.0
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 1-10 of 25 items.

1 review

My Experience was amazing and working with Renee and Erica was excellent. This was my first purchase with Pro source and will continue to do all my home projects with thme.

Reply from business

Hi Angel, Thanks for taking the time to leave a review. We're so happy to hear your experience working with our showroom team was a great one. We appreciate your feedback and will definitely forward your kind words on to Renee and Erica. We look forward to your next visit, take care!

1 review

ProSource of Springfield was fantastic to work with on our master bathroom remodel! David and Erica went above and beyond to help us with our selections and to make sure everything was perfect. We couldn’t be happier with their service or the outcome!

Reply from business

Hi Erin, Thanks for the review. We're so happy to hear you had great time partnering up with our showroom for your bath remodel. We appreciate your feedback and will make sure to pass it on to David and Erica. Come back and see us anytime, take care!

1 review

Verified
I was greeted with a smile and welcome . I asked to speak with Phil, but he was at lunch would be right back. A very friendly woman showed me what I was looking for and let me browse at my leisure without pressure. When Phil came back, he was extremely helpful and informative about the different flooring I was looking at. I enjoyed my experience at Prosource and would recommend them to everyone.

Reply from business

Hi Kathryn, Thanks so much for the review. We're pleased to hear you were met with great customer service and enjoyed working with Phil. We value your feedback and look forward to your next visit. Take care!

1 review

Just ordered some stair treads and the selection and service this far has been exceptional.

Reply from business

Hi Michelle, Thanks for taking the time to leave a review. We're elated to hear you had a great experience while ordering stair treads and enjoyed utilizing our showroom team. We truly value your feedback and look forward to future projects. Take care!

1 review

Verified
ProSource of Springfield is the best place to purchase home improvement supplies for any project. Renee is extremely knowledgeable and funny, she delivered my kitchen tiles to my house PERSONALLY! And helped with my purchase every step of the way. Erica is very efficient, knowledgeable and customer oriented, she was great overseeing my kitchen project. Jeff was amazing, I will refer all my clients to ProSource in Springfield. If you want great customer service, price and quality come to ProSource. Superb customer service!!!

Reply from business

Hi Jean, Thanks for taking the time to leave such a great review. We're very pleased to hear you enjoy utilizing our showroom and working with our team. We appreciate your feedback and look forward to your next project. Come back and see us anytime, take care!

1 review

Verified
Renee is so very pleasant and really knows her stuff! Made the purchasing experience easy and super quick! Highly recommend ProSource, such a huge variety of samples available to look at in their showroom too!

Reply from business

Hi Rebecca, Thank you for taking the time to leave a review. We're so happy to hear you enjoyed your visit to our showroom and working alongside Rennee. We appreciate your feedback and hope to have you in the store again soon. Come back and see us anytime, take care!

1 review

Verified
I miscalculated the amount of tile needed for a bathroom remodel. My contractor was going out of town for a week and the tile wasn’t available. Renee and the staff tracked my order and Renee personally drove to the distributor to expedite the tiles arrival for me. Renee and the staff have really gone above and beyond to help me with this remodel.

Reply from business

Hi Donna, Thank you for the review. We're so happy to hear our team was able to expedite the tile arrival and you received your product when needed. We truly appreciate your feedback and will definitely forward it on to the showroom team. Come back and see us anytime!

1 review

Verified
Fantastic is the best word to describe the staff, the over-and-above service, the timeliness, and the value I received in working with them. I was needing their help on a rehab local to them, and at a distance for me. Dominick was on top of everything that I needed, providing service I could not get from any other store. Erika listened to what I needed for cabinets' function and features, and created an amazing design to enhance the kitchen and bathrooms. With their value, I purchased all the flooring, cabinets, & plumbing fixtures from them. They even helped with my appliance purchases. I will continue to use them on other projects.

Reply from business

Hi Barbara, Thanks for the review. We're thrilled to hear you've had such a great experience working with our showroom team. We truly value your feedback and will definitely pass it along. We hope to have you back in the store again soon and very much look forward to your next project. Take care!

1 review

Verified
I have been very happy with Pro Source's service and they have been very helpful.

Reply from business

Hi Lorraine, Thanks for the review. We're so happy to hear you've enjoyed working with our showroom. We value your feedback and can't wait to have you back in the store. Come back and see us anytime, take care!

1 review

Verified
Shortly after walking in, the last stop in our hunt for great flooring was at hand. David Arriaga was the first person we talked with. Knowledgeable, Friendly, Willing to help from start to finish. The entire staff became friends, willing to help and just friendly. A Great place, Great staff, and plenty of materials that "Any" idea is but a reality waiting to be completed. A Huge hug or a handshake, Thank You. David Arriaga, Thank You! Thank you to everyone!

Reply from business

Hi Robert, Thanks for taking the time to leave a review. We're so happy to hear you enjoyed working with our showroom team and that customer service was great from start to finish. We appreciate your feedback and hope to have you in the store again soon. Take care!