ProSource Of Springfield

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100.00  Rating Score
8AM - 5PM ▾

Of 71 ratings posted on 6 verified review sites, ProSource of Springfield has an average rating of 4.92 stars. This earns a Rating Score™ of 100.00.

ProSource Wholesale® is the source for home and commercial remodeling projects. We offer the best of everything -- flooring, kitchen and bath products; dedicated service that's tailored to your needs; and a network of trade pro members who bring dream projects to life. Read what trade professionals and homeowners are saying about ProSource. You'll discover there's only one choice for successful projects. When you're ready, share your experience with us -- we'd love to hear what you think.

Serving: Springfield, MA

Top Rated Local® Business in Massachusetts (#13 in 2019)


4.92 avg / 71 ratings on 6 verified review sites

21 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
5.0
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 1-10 of 21 items.

1 review

Verified
ProSource of Springfield is the best place to purchase home improvement supplies for any project. Renee is extremely knowledgeable and funny, she delivered my kitchen tiles to my house PERSONALLY! And helped with my purchase every step of the way. Erica is very efficient, knowledgeable and customer oriented, she was great overseeing my kitchen project. Jeff was amazing, I will refer all my clients to ProSource in Springfield. If you want great customer service, price and quality come to ProSource. Superb customer service!!!

Reply from business

Hi Jean, Thanks for taking the time to leave such a great review. We're very pleased to hear you enjoy utilizing our showroom and working with our team. We appreciate your feedback and look forward to your next project. Come back and see us anytime, take care!

1 review

Verified
Renee is so very pleasant and really knows her stuff! Made the purchasing experience easy and super quick! Highly recommend ProSource, such a huge variety of samples available to look at in their showroom too!

Reply from business

Hi Rebecca, Thank you for taking the time to leave a review. We're so happy to hear you enjoyed your visit to our showroom and working alongside Rennee. We appreciate your feedback and hope to have you in the store again soon. Come back and see us anytime, take care!

1 review

Verified
I miscalculated the amount of tile needed for a bathroom remodel. My contractor was going out of town for a week and the tile wasn’t available. Renee and the staff tracked my order and Renee personally drove to the distributor to expedite the tiles arrival for me. Renee and the staff have really gone above and beyond to help me with this remodel.

Reply from business

Hi Donna, Thank you for the review. We're so happy to hear our team was able to expedite the tile arrival and you received your product when needed. We truly appreciate your feedback and will definitely forward it on to the showroom team. Come back and see us anytime!

1 review

Verified
Fantastic is the best word to describe the staff, the over-and-above service, the timeliness, and the value I received in working with them. I was needing their help on a rehab local to them, and at a distance for me. Dominick was on top of everything that I needed, providing service I could not get from any other store. Erika listened to what I needed for cabinets' function and features, and created an amazing design to enhance the kitchen and bathrooms. With their value, I purchased all the flooring, cabinets, & plumbing fixtures from them. They even helped with my appliance purchases. I will continue to use them on other projects.

Reply from business

Hi Barbara, Thanks for the review. We're thrilled to hear you've had such a great experience working with our showroom team. We truly value your feedback and will definitely pass it along. We hope to have you back in the store again soon and very much look forward to your next project. Take care!

1 review

Verified
I have been very happy with Pro Source's service and they have been very helpful.

Reply from business

Hi Lorraine, Thanks for the review. We're so happy to hear you've enjoyed working with our showroom. We value your feedback and can't wait to have you back in the store. Come back and see us anytime, take care!

1 review

Verified
Shortly after walking in, the last stop in our hunt for great flooring was at hand. David Arriaga was the first person we talked with. Knowledgeable, Friendly, Willing to help from start to finish. The entire staff became friends, willing to help and just friendly. A Great place, Great staff, and plenty of materials that "Any" idea is but a reality waiting to be completed. A Huge hug or a handshake, Thank You. David Arriaga, Thank You! Thank you to everyone!

Reply from business

Hi Robert, Thanks for taking the time to leave a review. We're so happy to hear you enjoyed working with our showroom team and that customer service was great from start to finish. We appreciate your feedback and hope to have you in the store again soon. Take care!

1 review

Verified
Our contractor sent us to ProSource in Spfld for our kitchen cabinets and our experience was so great with Erica that we decided to go back for our flooring. We’re hoping to also find our countertops at their supplier. I can’t say enough about the friendly, professional and knowledgeable staff. I’d recommend ProSource to anyone looking for a positive, easy and fair price experience.

Reply from business

Hi Deanna, Thanks for taking the time to leave a review. We're so happy to hear your experience with our showroom was a great one and you enjoyed working with our team. We appreciate your feedback and hope to have you in the store again soon. Take care!

1 review

Verified
Friendly, helpful and knowledgeable . Delivery was quick and pickup was easy.

Reply from business

Hi Rich, Thanks for the review. We're so happy to hear you enjoyed working with our showroom team. We appreciate your feedback and very much look forward to your next project. Come back and see us anytime, take care!

1 review

Verified
Renee was a great help. Answered questions but in the end left us to make the best decision for our own purposes. Malcom was a great installer. Did a perfect job when promised. Would definitely recommend ProSource!

Reply from business

Hi Elaine, Thank you for taking the time to leave a review. We are so happy to hear you enjoyed working with our showroom team. We appreciate your feedback and can't wait to have you in the store again. Come back and see us anytime, take care!

1 review

Verified
The staff are very knowledgeable, personable and friendly. Dominick was very informative about the different flooring types. He ensured the correct amount of product needed. I will be returning to ProSource for future home improvement project product.

Reply from business

Hi Kathleen, Thanks so much for taking the time to leave a review. We are thrilled to hear you enjoy working with our showroom team. We value your feedback and will definitely forward it on to Dominick. We look forward to your next visit. Come back and see us anytime, take care!