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ProSource Of St Louis

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87.01  Rating Score
8AM - 5PM ▾

Of 94 ratings posted on 4 verified review sites, ProSource of St Louis has an average rating of 4.67 stars. This earns a Rating Score™ of 87.01.

ProSource® of St. Louis is the product source for trade professionals and their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials in the trade industry and has helped local trade professionals and their homeowner clients exceed their home improvement goals. We'll help you stay within your budget with low wholesale pricing, and our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

Serving: St. Lous, MO


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28 Total Reviews
4.8

28 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.7
Timeliness
4.7
Experience
4.8
Satisfaction
4.8
OVERALL
4.8
Showing 1-10 of 27 items.

1 review

I have to say that I was very impressed! My project was small but it didn't seem to matter. Mark still gave me the attention that I needed and was very patient, kind and professional. He went above and beyond my expectations which isn't an easy task. Hats off to Mark and to ProSource! I would highly recommend them to anyone.

Reply from business

Hi Janet, Thanks so much for the review. We appreciate your business and are so happy to hear you had a great time teaming up with the showroom and working alongside the staff. We value your feedback and will make sure to pass it on to Mark. Come back and see us anytime, take care!

1 review

Verified
Charlie was awesome to work with.

Reply from business

Hi Bobby, Thanks for the feedback. We're so pleased to hear you enjoyed stopping by the showroom and working alongside the team. We appreciate you taking time to leave a review and look forward to your next visit. Take care!

1 review

Verified
We have worked with a kitchen/bath designer, a flooring specialist and a lighting specialist at ProSource while remodeling our basement. We have received excellent service, advice and direction. The products they provide are top quality and they have a tremendous selection of products to choose from. All the people who work at ProSource are very professional and knowledgeable. We are very pleased with the service and products we have received from ProSource.

Reply from business

Hi Nancy, Thanks for the review. We're happy to hear working alongside the team is a success and we provide great customer service. We value your feedback and always look forward to new projects. Take care!

1 review

Very good source for quality materials, with excellent, knowledgeable staff. You can find some things online cheaper, but not by enough to not shop here, plus it is extremly nice to actually see what you are buying.

Reply from business

Hi Barbara, Thanks so much for the feedback, We really appreciate you taking the time to leave a review! We pride ourselves on having the best quality materials with plenty of choices and are thrilled to hear you enjoyed working alongside the team. Come back anytime!

1 review

I am unable to rate the "quality" or "value" of their products since I never received any. I had to contact the customer rep from the Earth City location multiple times to ever get a response. Perhaps the $1500 that I was going to spend was too small of an amount for him to care about. I laughed when Prosource sent me an email requesting my feedback about my experience. I would never use this company. I also found our hardwood online for much cheaper and free shipping. The exact same product.

Reply from business

Hi Angela, We’re extremely sorry about the obstacles and inconvenience that occurred during your project. Our main goal is the satisfaction of our members and clients and we’re committed to learning from each and every project. Your information has been received and is currently being reviewed. Again, we apologize for any inconvenience this may has caused.

1 review

Competitive pricing and great customer service. Luke P. was awesome to work with. So helpful.

Reply from business

Hi Becky, We appreciate your business and want to thank you for leaving a review. We're elated to hear our team was able to be of service and you enjoyed your visit to the showroom. We value your feedback and always look forward to new projects. Come back and see us anytime, take care!

1 review

Luke Promaroli did an outstanding job of steering me in the right direction for what I wanted. Otherwise, I would have just been overwhelmed and unable to do anything. And the fact that what I wanted was "in stock" was just icing on the cake.

Reply from business

Hi Patricia, Thank you for the awesome review. We're thrilled to hear Luke was able to help steer you in the right direction and you enjoyed your visit to our showroom. We truly value your feedback and will make sure to pass it on. Come back and see us anytime, take care!

1 review

Verified
Laura Brown was professionally knowledgeable and helpful ... she immediately understood our requirements within our price range and offered qualified suggestions.

Reply from business

Hi Gail, Thanks so much for the review. We're thrilled to hear working alongside Laura was a great experience and you left feeling understood, and with new projects ideas! We value your feedback and will definitely forward it on. We always look forward to new projects, come back and see us anytime, take care!

1 review

Verified
Contractors, designers, home owners, etc... should all use prosource when doing any sort of remodel or building project and wanting good quality materials. Often people don't realize that the cheaper products they are buying at other retailers are poorer quality and won't be as durable. ProSource offers many selections of products and they have awesome personalized service to help guide your clients on making selections. They can help you with the whole project from windows, to lighting, to cabinets, to countertops, etc...

Reply from business

Hi Cynthia, Thanks for taking the time to leave a review. We're so happy to hear you enjoy utilizing our showroom. We appreciate your awesome feedback and hope to have you in the store again soon. Come back and see us anytime, take care!

1 review

I ordered it and had installed carpeting… I’m thrilled with the quality of the carpeting and the superb service I received throughout the order process and the installation.

Reply from business

Hi Judith, Thanks for taking the time to leave a review. We're so happy to hear you enjoy your new carpet and had a great experience at our showroom. We value your feedback and can't wait to have you back in the store. Come back and see us anytime, take care!

*1 additional review is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.