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ProSource Of Tampa

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92.08  Rating Score
8AM - 5PM ▾

Of 78 ratings posted on 2 verified review sites, ProSource of Tampa has an average rating of 4.61 stars. This earns a Rating Score™ of 92.08.

ProSource® of Tampa is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.

Serving: Tampa, FL


4.61 avg / 78 ratings on 2 verified review sites

21 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
5.0
Timeliness
5.0
Experience
4.8
Satisfaction
4.8
OVERALL
4.9
Showing 1-10 of 21 items.

1 review

Verified
I am so happy my contractor referred me to ProSource for my cabinetry and flooring products. Jim is fabulous, helpful, kind, patient, and an awesome sales rep.! He takes the time to find out what you want in your home and leads you towards the products that will meet your needs. He also is very informative and gives you tips and ideas that you may not have thought about. The designer Denis Weber is also fabulous. He came to my home and helped me redesign the kitchen and great room with ideas I would have never thought of or thought was possible. He drew up all the designs and sent them to me for review and they were fantastic. Again he made changes to the original design that moved the stove to a new location that would allow me to have more counterspace and would improve the flow of the kitchen. The team at ProSource are wonderful and I would recommend them to anyone looking for products to remodel their home.

Reply from business

Hi Caren, Thanks for the review. We're so happy to hear our showroom was able to be of help and you were able to find the perfect cabinetry and flooring. We value your feedback and will make sure to pass it on to Jim and Denis. Come back and see us anytime, take care!

1 review

We were given a recommendation to go to Pro Source to look for our flooring to look for flooring. My wife and I couldn't be happier. The salesman Jim led us in the right direction and answered our questions with helped in making our decision easier. We couldn't of have a better experience and will highly recommend that when looking for flooring Pro Source is the place to go.

Reply from business

Hi Stephen, Thanks so much for taking the time to leave a review. We're thrilled to hear you enjoy shopping with ProSource of Tampa! We truly appreciate the awesome feedback and hope to have you in the store again soon. Take care!

1 review

Paul is always so helpful and knowledgeable. Great experience....

Reply from business

Hi Allan, Thanks for taking the time to leave a review. We're happy to hear you had a great experience at our showroom. We value your feedback and hope to have you in the store again soon. Stop by and see us anytime, take care!

1 review

Cindi our account manager was very disappointing. We are a repeat customer (through a contractor). When it came time to confirm that our tile order was ready, it took two weeks for her to return our two phone calls. Once we confirmed that the tile was ready the contractors went to pick the tile up. At that time Cindi mentioned that she would call us to receive final payment, and released the product based on that assumption. She then failed to contact us for over two weeks to collect payment. Then a charge came onto our credit card (without our authorization). If she had called we would have informed her that we didn't want the card that she charged (again without auth.) but we preferred to use a different credit card. So Cindi was slow to assist, slow to respond and then when she realized she had an unpaid balance she went ahead and charged a credit card that she wasn't authorized to charge. When we cleared this up today she indicated that she wasn't "available" when the contractors came to pick up the material. The contractors however were informed by Cindi (via phone 30 minutes before they picked up the materials) that she would contact us later that same day three weeks ago.

Reply from business

Hi James, Thank you for taking the time to leave a review. We’re extremely sorry for any lack of communication with your order. Our main goal is the satisfaction of our members and clients and we are committed to learning from every project. We value your feedback will be looking into this to gather more details. Thanks again and we apologize for any inconvenience.

1 review

Verified
I had the pleasure of working with Cyndi Allen and what a gift of knowledge and patience she has!! The prices are great and there is an abundance of choices.

Reply from business

Hi Sheilah, thanks so much for the review. We appreciate your business and are so happy to hear you had a great time teaming up with the showroom and working alongside the staff. We value your feedback and will make sure to pass it on to Cyndi. Come back and see us anytime, take care!

1 review

Verified
Paul was awesome !! Thank you Pro Source

Reply from business

Hi Susan, Thanks for taking the time to leave a review. We're happy to hear you had a great experience at our showroom. We value your feedback and hope to have you in the store again soon. Stop by and see us anytime, take care!

1 review

Verified
Jim Toman was extremely helpful!

Reply from business

Hi Karan, Thank you for the review. We're very pleased to hear you enjoyed working with Jim and utilizing the showroom. We appreciate you taking the time to leave feedback and look forward to future projects. Come back and see us anytime, take care!

1 review

Verified
I recently completed my second major home remodel and this time around, I choose engineered wood floors and selecting wood flooring is not an easy task considering our location Florida. I shopped many flooring store obtaining opinions and recommendations. Fortunate for me I decided to shop one more store ProSource of Tampa and was lucky to get Stephen LaFosse as my sales representative. Stephen was very knowledgeable and experienced with wood flooring as he was able to address all my questions and concerns around installing wood floors. Stephen has been one of the most pleasurable sales person I have had the privilege of working with; I was very meticulous about the flooring product and selecting an installation company. I ask many questions, did extensive research and Stephen managed to keep my interest as his priority. After about a month of researching floor products I ask Stephen to recommend an installer that was experienced installing wood floors, he recommend Eagle Flooring Company that turn out to do a great job. Working with Stephen was a great experience he was honest, honorable, never pushed to sell me a product, he was always ensuring he understood what my needs were and he made his recommendations knowing my expectations. One of the other flooring company offer to match his quote and I rejected because it was more about the service I received from Stephen then the quote. Thank You Stephen.

Reply from business

Hi Jose, Thanks for taking the time to leave such a great review. We're elated to hear working alongside Stephen on your second major home remodel was a great experience and he provided stellar customer service. We truly value your feedback and can't wait for future projects. Come back and see us anytime, take care!

1 review

Verified
Enjoyed working with Steven and Pro Source of Tampa, had a good selection of different floorings , informed me about the different kinds of flooring and which would be best for me, love the floor I chose could not find any like it any where else, good quality and looks beautiful in my house

Reply from business

Hi Vilma, Thanks for taking the time to leave a review. We're very pleased to hear you enjoyed browsing our product selection and working alongside Steven. We truly value your feedback and look forward to the next project. Come back and see us anytime, take care!

1 review

Verified
Customer service was great. Jim was very helpful.

Reply from business

Hi Neil, Thanks for the review. We're so happy to hear you enjoyed the customer service at our showroom as well as working with Jim. We appreciate your feedback and look forward to your next visit. Take care!