These people are scammers!
I had water damage caused by a pinhole leak in my garage. The pipe was in a small soffit so the drywall on the soffit was damaged. Quick Dry came out on a Sunday and tore off the damaged dry wall and set up fans to dry everything out. This was flood #1. The drywall that was torn off was basically the bottom part of the soffit, so it was not much damage. On that Tuesday, two other guys came to make sure everything was dried out and to remove the fans. However, my water heater had leaked on that Monday causing additional damage. This was flood #2. As a result of flood #2, I had more significant damage. So, the guys removed the damage from flood #2 and repositioned the fans from flood #1. Flood #1 costs were closed out. When the guys came out on that Tuesday, I asked them to write up estimates for both floods. Because of the estimates, I had decided not to file this with my insurance as I told the technicians. The flood #1 estimate was $2160 and because it was completed, the estimate should have been accurate since they knew how much work needed to be done and how long the fans were there. I was billed $2028 (identical to the estimate) for flood #2 but did not receive the invoice for flood #1 until much later. Much to my surprise, they billed me $4567.20 for flood #1 which was not consistent with the estimate and was for less damage than for flood #2. I spoke with the office and sent an email asking for them to honor the estimate after receiving the invoice on email, but I just received the invoice in the mail today again asking for significantly more than the estimate. This is dishonest and unethical behavior. The amount I was billed for the second flood confirms that that is what it should have cost for the first flood, not more than twice the estimate! The BBB has numerous records of them pulling the same thing on other people!
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