Restoration 1 Of Central Houston

Restoration1 is a fantastic group of people. I had major leak in my attic that destroyed my washroom, kitchen, and extended into dining and living room area. I must tip my hat to Grace as she was the gracefull and reassurance voice that talked me through this process. She took my call when I thought no one would right after Christmas and before new years holiday. Despite of her busy schedule Grace took the time she had available to address all ALL the concerns I had. Derrick was the first to arrive at my house. Derrick was very caring and understanding of the given situation. He never was alarmed with the magnitude of damage and made confident decisions on what needs to happen next. Wilson was an absolute awesome person. Like Derrick he showed much care. Wilson has a great sense of humor and made me feel like everything will be ok no matter what. Hamied and Fernando worked well in adjusting equipment for optimum performance and also was instrumental is helping me understand what the equipment is doing and why. Thank you guys as I have very good understanding of this process now. I can't say enough about Sergio. He is a class act. He is a God sent. I felt like he is a true and honest friend. Sergio was with me every step of the way. Sergio would always answer and return my calls. He made me feel very confident in the process. Because of Sergio excellent customer service and workmanship I must highly highly highly recommend this company for your needs when there are water damage to your house. I can't thank Sergio enough for his guidance, support, and a job well done in reconstruction.