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Richair Comfort Solutions

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98.40  Rating Score
Of 217 ratings/reviews posted on 6 verified review sites, Richair Comfort Solutions has an average rating of 4.64 stars. This earns a Rating Score™ of 98.40.

We are a HVAC contracting firm with a rigid eye for quality and customer service. We constantly encourage our customers to take advantage of the latest ductless technology ? more efficient, comfortable and safer for the environment products. Our company has been running (and improving!) since 1994. We are very proud that our growth and success are entirely attributed to customer referrals for our exceptional quality of service.

Serving: New York: Brooklyn, Queens, Manhattan And The Bronx NewJersey: Bergen, Hudson, Passaic And Essex Counties

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8:00am - 3:00pm ▾

217 ratings/reviews posted on 6 verified review sites

116 ratings & reviews posted
directly on Top Rated Local®


Quality * * * * * 4.9
Value * * * * * 4.8
Timeliness * * * * * 4.9
Experience * * * * * 4.9
Satisfaction * * * * * 4.9
OVERALL * * * * * 4.9
Showing 101-110 of 116 items.

1 review

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every time we needed a service call the technician arrived on tike, performed the necessary work and left the room exactly as found.

1 review

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Very reliable and professional.

1 review

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A great AC system...A job well done... many thanks.

1 review

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I have nothing but great things to say about Richair. From the moment I made the service appointment with Amanda who was very polite and helpful to the technician Shamil, who was able to fix my boiler in under three hours when two other companies took days to try and diagnose and fix but ultimately failed and gave up on. Shamil took the time to explain to me what the issues were and when possible showed me the parts that were corroded and why they needed to be replaced. He also explained an issue that he sees forming and will need to be addressed in the near future and offered up solutions for how to make it a less expensive repair. Richair clearly knows what they are doing when it comes to customer service as well as mechanical repair. After several experiences with naysayers who just wanted to sell me a brand new unit instead of rolling up their sleeves and fixing the issues I am incredibly happy to have finally found a company of very competent people who I can trust and who are extremely considerate and go above and beyond others.

1 review

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I renovated my Manhattan apartment. Most everything was a struggle, over budget and delayed... with the exception of the installation of my Sanyo heat pump system. Richair was a pleasure to deal with. Can in as promised, beautiful installation and system works great!

1 review

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the company installed a unit in my living room, they did a perfect job no problems at all.

1 review

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We have had Richair service for several years. Always professional, efficient, on time. When they finish the work never leave a mess.

1 review

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The job was completed on as promised. The quality of installation and the system performance are excellent. Handled all aspects from initial estimates to the completion of the job in a professional manner.

1 review

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After our first boiler emergency about two years ago, we called several technicians but only Richair Comfort Solutions came to our rescue ... and quickly too! While our first tech was not as experienced with our unit, he had the common sense to be honest with us, consult the manufacturer as well as the home office. It was a quick fix and he explain our issue as a layperson. While he could've charged us a whole lot, he offered us a service contract. We have a temperamental unit that may need multiple calls -- which we did experience prior to Richair. We are happy with our 2nd year under contract, our more experienced steady technician, money saved, and the need for fewer calls. Our unit is better than when the builder installed it.

1 review

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Customer service was great. They were professional, knowledgeable about the product, personable and timely. I would definitely recommend them, actually I already have. Indeed, this is a 5 star company.