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Richair Comfort Solutions

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91.22  Rating Score
8:00am - 5:00pm ▾

Of 340 ratings posted on 7 verified review sites, Richair Comfort Solutions has an average rating of 4.42 stars. This earns a Rating Score™ of 91.22.

We are a HVAC contracting firm with a rigid eye for quality and customer service. We constantly encourage our customers to take advantage of the latest ductless technology ? more efficient, comfortable and safer for the environment products. Our company has been running (and improving!) since 1994. We are very proud that our growth and success are entirely attributed to customer referrals for our exceptional quality of service.

Serving: New York: Brooklyn, Queens, Manhattan And The Bronx NewJersey: Bergen, Hudson, Passaic And Essex Counties


4.42 avg / 340 ratings on 7 verified review sites

116 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
4.8
Timeliness
4.9
Experience
4.9
Satisfaction
4.9
OVERALL
4.9
Showing 11-20 of 116 items.

1 review

Verified
Richair installation of ductless AC was professionally handled from start to finish. Timed the project well, answered questions quickly. The technicians were polite, neat, considerate and efficient. They arrived on time and finished well within expected time. Great job!

1 review

Verified
Richair' technicians are always friendly and knowledgeable, as well as helpful. Nikola recently serviced our mini-split system, and when additional cleaning was needed, he procured a discount for us, without me asking! Super nice! Efficient and informative, as well as personable. I felt very comfortable having Nikola in my house.

1 review

Verified
Great company! They are the best company of their type that I have found in the area. The technicians are very knowledgeable, much more so in dealing with the hi velocity forced air and tankless water heater system that I have, than others that I have tried. Technicians are always very professional and clean in the house. They appear to know the equipment very well. I have used Richair for years now, and highly recommend them

1 review

Verified
We couldn?t be happier with the system! The service we received beginning with sales rep, right to the service we?re currently receiving is the best! As far as we?re concerned Richair is only company that is honest, reasonably priced and you get more than you pay for!

1 review

Verified
Richair has the most responsive customer care team, which really does a good job at following up and helping you find a date and time that works best for you. The technicians are simply the best in the field! Honest, neat, clean, hardworking, always on time and finish in a timely manner! We are very happy with the service received from the technicians. Our unit is hard to reach, we have them come every 6 weeks to clean and every 6 months to perform maintenance. Every single time they are better than the last visit! I absolutely recommend Richair Comfort Solutions

1 review

Verified
Scheduled an appointment a month ago, was patiently waiting. Richair sales rep called to reschedule. I could not wait any longer, very frustrating.

1 review

Verified
Richair was very responsive and quick with setting my appointment. They explained costs and service fees beforehand. Technicians were professional and courteous, neat and clean, try to be respectful of the space and apartment they are working in. They were on time and explained what was needed to be done. Also explained the diagnosis and conclusion and how they came up with a solution. I absolutely recommend Richair to everyone

1 review

Verified
Very professional. Making appointment was easy. Our original appointment was scheduled from 11:00 to 12:30, we got an phone call early in the morning saying they will be delayed for an hour. And their technician showed up on time, was very professional. He was able to identify all the problems and answer all concerns we had. We had a pleasant experience, wish we have found them earlier

1 review

Verified
Perfect from start to finish. They were extremely professional, on-time with installation, honest about what they were going to do , and extremely reasonable with pricing. The BEST ever!

1 review

Verified
The team came on time, did meticulous work and cleaned up thoroughly