Top Rated Local

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2020

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2023

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Awards & Partners

Richair Comfort Solutions

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98.87  Rating Score™
HVAC / Heating & AC, Home Services
8AM - 5PM ▾

Of 236 ratings posted on 6 verified review sites, Richair Comfort Solutions has an average rating of 4.69 stars. This earns a Rating Score™ of 98.87.

We are a HVAC contracting firm with a rigid eye for quality and customer service. We constantly encourage our customers to take advantage of the latest ductless technology ? more efficient, comfortable and safer for the environment products. Our company has been running (and improving!) since 1994. We are very proud that our growth and success are entirely attributed to customer referrals for our exceptional quality of service.

Serving: New York: Brooklyn, Queens, Manhattan And The Bronx NewJersey: Bergen, Hudson, Passaic And Essex Counties

Top Rated Local® Business in New York, HVAC / Heating & AC (#5 in 2020)

Top Rated Local® Business in New York, HVAC / Heating & AC (#2 in 2021)

Top Rated Local® Business in New York (#81 in 2022)

Top Rated Local® Business in New York, HVAC / Heating & AC (#2 in 2022)

Top Rated Local® Business in New York (#62 in 2023)

Top Rated Local® Business in New York, HVAC / Heating & AC (#2 in 2023)

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117 Total Reviews
4.8
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117 reviews | 4.8 average
citysearch.com
20 reviews | 4.6 average
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65 reviews | 4.5 average
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10 reviews | 5 average
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7 reviews | 4.3 average
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117 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.7
Timeliness
4.8
Experience
4.8
Satisfaction
4.8
OVERALL
4.8
Showing 81-90 of 115 items.

1 review

Verified
They installed a 19K SANYO Flexi-multi outdoor unit and two SANYO fexi-multi indoor units about 4 years ago, a great split system for two rooms. The system replaced two through the window air conditioners. Their salesmen are very knowledgeable, had great suggestions about how and where the units should be installed. The installers worked professionally, tested the system to make sure that the system worked perfectly, and we understood its operation before they left. We also were given help obtaining Con Ed. rebate of $400.00. We have four more rooms to air condition in the same way, and when we're ready, they're the ones to call.

1 review

Verified
We had a problem with our air conditioner and they fixed it. I was very pleased with every aspect of the service I received. My only hesitation is that they also sold me an annual maintenance plan that I don't think I really needed and I cancelled it after the first year. But other than that I was very satisfied.

1 review

Verified
Richair installed Mitsubishi ductless unit. One air handler, one compressor attached to outside wall. Very punctual, stayed in good communication. Were excellent at thinking through the options for how and where to install the unit for our space. Everything went smoothly and unit is working great. They did excellent work and I would use them again. There was a fair amount of mopping and cleaning to do afterwards to get things back to the way they were before the installation. I'll save a straight 5-star review for the people who leave things as clean as when they arrived. So far that's never happened.

1 review

Verified
It went great!! They sent someone to give the estimates. They helped us stay within our budget yet we got the most appropriate units for our home. The actual installation took two days just like they said. They were fast yet did everything properly and cleaned up all the mess that was made. I would highly recommend their services. They also did all the paperwork to help me get a rebate from Con Edison, I only had to sign and mail it!!

1 review

Verified
Installed a 3 zone Mitsubishi ductless split system in my Brooklyn apartment. The installation associates were punctual, kept things clean, and overall took pride in the installation. The entire process took about 4 days, but the project manager walked me through each step of the process, and listened to my feedback

1 review

Verified
Richair provided a free estimate. They were very professional; spend a lot of time considering the project. Peter was very nice, considerate person. I would definitely use him if I had decided to move forward with the project.

1 review

Verified
The work was done in a timely and professional way. The crew took care to cover the furniture and flooring when working in the house and cleaned up when done. I was shown how to use the remotes and told how to clean the units. Everything is working great.

1 review

Verified
Richair did exceptional work, all steps were well organized. Peter explained the whole project in details, Alex monitored installation. Their technician came after to start the system, explained how to use it, was very attentive and thorough. They also included 10 years warranty, and maintenance. I am very satisfied, recommend to all

1 review

Verified
Installed two compressors and 5 ductless units in my townhouse. They were very knowledgeable, responsive and easy to work with throughout the entire process. One of their salesman met with us on site many times and was always available if we had any questions. He also went over the best locations for all of the units, how many BTUs each unit should be, where the compressors should be placed, and what our electrician had to do. Very thorough overall. When our place was finally ready to have the units installed it was the in the middle of the summer, which is their busiest season. They originally told me they wouldn't be able to do the installation until September, but out of the blue they were able to fit us in at the start of August. The units themselves are great, easily cooled our place in the summer, and are extremely quiet. We have even turned the heating feature on a few times in the winter for additional heat

1 review

Verified
Cleaned 5 air handlers and did system check for 2 split air Mitsubishi heat pump systems previously installed by them. Work was done on time and without any mess.

*4 additional reviews is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.