Welcome to Royal Air Inc.
Royal Air Houston is a leader of Air conditioning and Heating in the Greater Houston and surrounding areas. We provide quality HVAC service and maintenance with skilled personnel having over 15 years experience in the heating & air conditioning industry.
My AC is only a year and 5 months old and I had a tech come out to work on my AC and i was informed that it would cost me 1000 dollars to fix my ac and that it was not covered under the 10 year parts and labor warranty. The reason was i did not have the free maintenance done twice a year. Then i was told that it is my responsibility to call and set up the maintenance and there is nothing in my contract that says i have to call to set it up. I feel like they should send out reminders to customers to let them know to call and set up the free maintenance.Seriously my ac is only 1 year and 5 months old what maintenance should be done to a AC that is less than 2 years old? They will not fix it unless i pay the 1000 they want me to pay. there not even willing to work with me. I do not recommend this company to anyone.