SERVPRO Of Stafford/Missouri City | CLOSED

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56.43  Rating Score

Of 27 ratings posted on 2 verified review sites, SERVPRO of Stafford/Missouri City | CLOSED has an average rating of 3.79 stars. This earns a Rating Score™ of 56.43.

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3.79 avg / 27 ratings on 2 verified review sites

1 rating & review posted directly on Top Rated Local®

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1 review

The guys who came to the home were polite, but there was so much confusion on what needed to be done, people showing up unannounced bc some of the staff had a wrong phone number even after I had corrected it once. Zero communication between them and insurance (did not submit exactly what needed to be done), two attempts to come to my home and demo (after one member of staff had told me he got dry readings) before getting clearance from insurance...and now they are keeping our full deductible (that they required us to pay before even setting foot on our property) and have even asked for ~$250 on top of that without any explanation of charges that add up and amount to that charge. Just under $5k for demo of a 2’ x 6’ (if that) area, three days of 3 fans and one humidifier and then one more day of one fan after cabinetry was removed.