Shasta Pool Repair

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96.85  Rating Score

Of 309 ratings posted on 4 verified review sites, Shasta Pool Repair has an average rating of 4.69 stars. This earns a Rating Score™ of 96.85.

We are a full purpose Swimming Pool Repair company that can work on any type of swimming pool equipment. We lead the local industry in the installation of PENTAIR energy efficient variable speed pool pumps. We install filters, heaters, heat pumps, automated controls, spa controls, and work on many different types of pool equipment. NO ONE BEATS our WARRANTIES and POOL KNOWLEDGE....NO ONE. We have led the local industry for over 49 years.

Serving: PHOENIX, AZ

Top Rated Local® Business in Arizona, Pool Service & Repair (#5 in 2019)

Top Rated Local® Business in Arizona, Pool Service & Repair (#3 in 2020)

Top Rated Local® Business in Arizona, Pool Service & Repair (#2 in 2021)

Top Rated Local® Business in Arizona, Pool Service & Repair (#1 in 2022)

Top Rated Local® Business in Arizona, Pool Service & Repair (#1 in 2023)


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87 Total Reviews
4.7

87 ratings & reviews posted directly on Top Rated Local®

Quality
4.7
Value
4.6
Timeliness
4.7
Experience
4.7
Satisfaction
4.7
OVERALL
4.7
Showing 21-30 of 74 items.

1 review

Verified
very happy with the tech, he knew within minutes what the problem was. there is no substitute for experience

1 review

Verified
Phil cleaned my filter and gave me instructions on how to due it myself.he service and help was first rate. craig repaired a cleaning jet and he too was extremely helpful and polite. 5 stars for both both the men and their service

1 review

Verified
We have used Shasta Pool services for many years. We decided to return to you for our filter clean as we were not receiving good service from an independent. Our experience this time was outstanding and we had questions answered. We w ill now have Shasta clean our filter on a regular basis. Thank you for good service and experienced personnel. Jo and Ron Davis

1 review

Verified
Repair completed and explained - without pressure to purchase a number of items.

1 review

Verified
Simply the best ! Over ten years to date with Shasta and the service has been nothing but top rate. Very knowledgeable, professional, and to repeat, simply the best customer service going. Given that this is the year 2014 when most companies don't give a damn about their customers post sale, this company is truly a breath of fresh air.

1 review

Verified
Very good service.very helpful fixed problem, in no time a nd explains what he wad doing..no surprises.

1 review

Verified
Andy from Shasta has worked with me for many years doing pool repairs and educating me on how to take care of my pool. He has been a tremendous asset to me and has always been upfront and honest in his assessments and his work is flawless. A prime example was his visit today...I had been told I needed a new pump for my pool as it wasn't producing enough pressure to the in-floor heads to make them work properly. Andy came out, assessed and found the pump to be working properly. Andy went through a thorough process of elimination and, after taking the low profile valve apart, found several of the low profile clips to be broken causing low pressure due to them remaining open constantly. Andy repaired what was needed and the in-floor heads were back to normal. Andy saved me about $1000.00 with his attention to detail and his honesty. That's priceless to me as a customer! Andy is a stand-up representative of your company and has been for many years. I can only hope your other representatives are the same.

1 review

Verified
Craig Miller was the Tech, very professional and helpfully, completely satisfied.

1 review

Verified
Whenever I am asked about my pool and pool service I always give the same reply- IT HASTA BE A SHASTA. All my experiences with Shasta have been a perfect ten, or a perfect five stars. Everyone is friendly and professional. Device people are prompt and known their stuff. That is why I can say without reservation, IT HASTA BE A SHASTA! Ralph A. Mora

1 review

Verified
The pool was finished in sept. Of 2010. The process was very well done. If there were issues they were all handled very pomptly and professionally. We have the company come out A couple of times per year and do maintenance And Craig is excellent to work with if we need any repair it gets handled right away. He knows his stuff. Shasta has a wartanty program that is outstanding. Once your warranty for the pool is Up they still have a program with a deductible to offset costs of repair. Have not seen very many Pool companies that stand behind their products like Shasta. We would recommend the co. over everyone else . Thanks Shasta!

*13 additional reviews is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.