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Smart Carpet Care, LLC

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92.78  Rating Score
12AM - 12AM ▾

Of 77 ratings posted on 3 verified review sites, Smart Carpet Care, LLC has an average rating of 4.97 stars. This earns a Rating Score™ of 92.78.

Back in the early 1990’s SMART® recognized many people were not happy with traditional steam cleaning. Though steam cleaning had the ability to remove significant amounts of soil using lots of water, the list of negatives was long: Drying times of hours or even days, foul smells, use of harsh chemicals, spots returning, accelerated re-soiling, carpet wave development and more. The list is long. The other neglected issue in the carpet cleaning industry is residues. You don’t see residues while or just after carpet cleaning but they sure create problems latter that you can see. Residues turn gray in color and makes your carpet look murky and can re-attract soil. With steam cleaning there is no rinsing and with other methods they just spread the cleaning product with no attempt to remove them. The problem is so bad that on many carpets we will spend 50% of our efforts to simply remove residues left behind by other cleaning methods. SMART® initial objective was to reduce water use by 90% and use a process that would totally eliminate any need for “rinsing” to remove soil and cleaning products. To achieve this, SMART® developed a proprietary formula that uses the force of static attraction. Static attraction has been successfully applied to many processes in a variety of industries. Examples include air filters in buildings, “grab” dust in floor sweepers, accelerate perspiration removal in clothing, paint car bodies, and separate iron from silica. SMART®‘s breakthrough was to successfully apply static attraction to removing soil that adheres to carpet fiber. SMART®’s process uses only 2 gallons of solution to clean an average house, about 90% less water than steam cleaning. And only 4 ounces of our static-attraction formula is needed, eliminating any residue issue or need to rinse. Our initial goal reached, we have developed other capabilities, such as doing full restoration on trashed out carpets, removing colored stains from wine and other drinks, and a highly defined method for pet issues that involves identifying, accessing, remediation, and documentation. At SMART® we do carpet cleaning and nothing else. As a result we are very dialed in and extremely good at it. We encourage you to try us out. Put us to the Test!

4.97 avg / 77 ratings on 3 verified review sites
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26 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.8
Timeliness
4.9
Experience
4.9
Satisfaction
4.9
OVERALL
4.9
Showing 1-10 of 26 items.

1 review

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none

1 review

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Great team, they were onetime and did a great job!

1 review

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The difficult part is getting you paid. Because it was hard to pay, my client was super late and it caused problems between us. When you can take online payments I will consider using you again.

Reply from business

Hi Tara, While we don't have an online payment center, you may always call in and we can process your credit card over the phone which takes only a minute or two. Hope that's helpful and thanks for choosing SMART Carpet!

1 review

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So impressed with this cleaning process. Will definitely recommend to my friends and family.

1 review

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Your company did a great job for me at a client's home where there was both pet stains and smoke smell. The cleaning service made a tremendous improvement. The response and scheduling time was also really quick. Your service will be on the top of my recommendation list!

1 review

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Very fast, quality work. The teams did a great job.

1 review

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AWESOME JOB AMAZING CUSTOMER SERVICE MARLON IS THE MAN

1 review

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Our landlord arranged the cleaning when we moved out. He forwarded us the invoice. SmartCarpet had cleaned our new place, too, and it looked good.

1 review

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Very pleased with the timeliness of service and impressed with the results. Great Job.

1 review

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great, will use again!