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Sonco Perimeter Security

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92.08  Rating Score

Of 101 ratings posted on 2 verified review sites, Sonco Perimeter Security has an average rating of 4.61 stars. This earns a Rating Score™ of 92.08.

We provide the latest in crowd management products. We are in business of designing products that will enhance the security and safety of YOUR people and assets. Our ultimate goal is to give our customers’ peace-of-mind.

4.61 avg / 101 ratings on 2 verified review sites

99 ratings & reviews posted directly on Top Rated Local®

Quality
4.7
Value
4.6
Timeliness
4.6
Experience
4.6
Satisfaction
4.6
OVERALL
4.6
Showing 1-10 of 93 items.

1 review

Everything has been quick and seamless from design to quotes to receiving product earlier than expected. Maris has been nothing short of outstanding to work with. She is efficient, fast, and friendly. The perfect customer service person.

1 review

Always an easy process to order fencing and supplies.

1 review

adrain did a great job

1 review

I am a first time customer and it was very easy to order. The price was very competitive. I called customer service to make sure the item was in stock and got through to talk to a very nice person right away. The only downside is that the website said the amount that I was ordering wasn't available, when I called they did have it in stock in the quantity that I needed. Glad I called.

Reply from business

Thanks for the feedback, Trisha.

1 review

Response was timely and courteous.

Reply from business

Thanks for the feedback, Steve.

1 review

AFTER we accepted the quote. AFTER we paid in full to receive the product from the Houston warehouse. Then we get a call a few days later that the product we bought was not available in the Houston warehouse anymore but we can pay more for them to ship it to Houston. Complete crap that the agreement was not honored. We were given the choice of pay $500 for the additional shipping or a full refund. The expectation for the customer to eat your lack of thoroughness is absurd. If only you were as eager to right your wrong as you were to make the sell.....

Reply from business

I'm glad we came to a resolution on this item that pleased you. Unfortunately, inventory is is very volatile and when customer take a few days to make a decision we might run out of stock. We are doing the best we can with the current challenges in the supply chain.

1 review

Verified
Fast work

Reply from business

Thanks, Giovann.

1 review

Verified
I had a great experience making a purchase from Sonco. When my online order could not be fulfilled, the personal customer service from Andrew Hession was stellar! I was able to find another product at a great value.

Reply from business

I'm glad our customer service team was able to help. Thanks for the feedback.

1 review

Verified
Nick did a great job keeping us updated on the products and delivery of the barricades.

Reply from business

Thanks for the feedback, Mike.

1 review

Verified
Good over all, only thing I would recommend would be adding additional payment options to the checkout page. We were able to do an ACH transfer, but it took us about 2 weeks to get the process finished. Would've been much easier for us to just have that option available at checkout.

Reply from business

Great feedback Kiel. We are in the process our expanding our check-out options to allow ACH, Purchase Orders, and Purchase On Credit.

*9 additional reviews is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.