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The Medcom Group

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96.71  Rating Score™
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Of 140 ratings posted on 4 verified review sites, The Medcom Group has an average rating of 4.67 stars. This earns a Rating Score™ of 96.71.

The Medcom Group, ltd.® has been in the business of helping patients recover from orthopedic procedures since 1988. Medcom has been working with health care facilities to provide quality durable medical and rehab equipment and services while focusing on improving recovery outcomes. Through the years, our product offerings have grown! We now offer a wide array of physical therapy equipment, orthopedic rehabilitation supplies along with some of the best customer service in the industry. You can count on us to: Offer competitive pricing Understand the machines we supply Help you understand the equipment you receive from us. (e.g.: In-service training, webinars, tele-conferencing, etc.) Repair any machine that we supply at our in-house Bio-Medical department Stick around for the long haul. We work to foster lasting relationships with all of our customers. The Medcom Group strives to reach the highest standards in the medical field and in business. We are Joint Commission accredited. We are also a member of the Women's Business Enterprise National Council.

Serving: WINDSOR, CO

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68 Total Reviews
4.9
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68 reviews | 4.9 average
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68 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
4.9
Timeliness
4.9
Experience
4.9
Satisfaction
4.9
OVERALL
4.9
Showing 1-10 of 65 items.

1 review

Jason got back to my e mail in a timely fashion with product info to complete my purchase

1 review

Excellent company. Very pleased with service

1 review

The Medcom group has excellent representatives! David was so helpful. He explained everything I needed to know about renting a CPM machine to help with my knee replacement. He was knowledgeable and very kind! I highly recommend Medcom for rentals that you need to have after surgery.

1 review

After a knee replacement I used an ice machine and CPM. Insurance didn’t cover all of it but the rental I paid was reasonable and worth every penny. I don’t know what I would have done without them except take twice as many pain meds. Whenever I had a question, Madison gave me prompt answers. The equipment was delivered to my home, set up and I was given very clear instructions on their use. There were also online instructions but I never had to use them because of the good explanation I was given in person. Don’t go though a knee replacement without these machines. They make recovery so much more comfortable.

1 review

Mary was very helpful and accommodating

1 review

Kristin Anderson was fantastic. Her guest service was incredible, kind, understanding and informative. We did NOT initially order the NICE machine after my surgery and 24 hours later desperately needed it. It was on our front porch within hours. THANK YOU!

1 review

I recently had a Total Joint Knee Arthroplasty. The doctor's office said I would require a CPM machine for home use and to wait for a call from the Vendor they use. I did get that call. They called and went over every detail, from insurance coverage to when I would expect it on my front door. The assembly was easy with video instructions as well as in paper when I set it up at home. I was a little nervous about it until after my operation and using it in the hospital. It made it clear on settings and what I should look for when I went home. Yes it was so comfortable at home. I did not use it at night to sleep with since I am a side sleeper and wanted to be off of my back. Waking up and getting on the CPM unit helped with the stretching and comfort for the day before going to Physical Therapy. When it came time to return the unit, I called the office. All staff were professional and happy to help with any concerns. The whole process was easy from beginning to end. I could focus on my recovery instead of the equipment which put me at ease. I have heard from other patients with other vendors that had nightmares going out of town trying to rent their machines, where this unit came and went right from my front door. How great is that!

1 review

I used the Nice Machine after a hip scope. It was the best and easiest ice machine we have used. It does require distilled water (found in the baby isle at Walmart). The best part: we filled with distilled water and it lasted for two weeks. We never had to be bothered with refilling with ice. The coldness and the compression are adjustable. I used the pre-set program of 30 min on 30 min off through out the day with a cold setting of 3 (1-5) and compression setting at low intermittent. You can create your own time settings or use the preset programs. Very easy to set up and use on your own even while using crutches. By far the best and easiest ice machine we have ever used!!!

1 review

Perfect!!!

1 review

Kylie was extremely knowledgeable and a pleasure to deal with.

*3 additional reviews is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.