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The Medcom Group

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96.52  Rating Score
9AM - 5PM ▾

Of 129 ratings posted on 4 verified review sites, The Medcom Group has an average rating of 4.65 stars. This earns a Rating Score™ of 96.52.

The Medcom Group, ltd.® has been in the business of helping patients recover from orthopedic procedures since 1988. Medcom has been working with health care facilities to provide quality durable medical and rehab equipment and services while focusing on improving recovery outcomes. Through the years, our product offerings have grown! We now offer a wide array of physical therapy equipment, orthopedic rehabilitation supplies along with some of the best customer service in the industry. You can count on us to: Offer competitive pricing Understand the machines we supply Help you understand the equipment you receive from us. (e.g.: In-service training, webinars, tele-conferencing, etc.) Repair any machine that we supply at our in-house Bio-Medical department Stick around for the long haul. We work to foster lasting relationships with all of our customers. The Medcom Group strives to reach the highest standards in the medical field and in business. We are Joint Commission accredited. We are also a member of the Women's Business Enterprise National Council.

Serving: WINDSOR, CO


4.65 avg / 129 ratings on 4 verified review sites

57 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
4.9
Timeliness
4.8
Experience
4.9
Satisfaction
4.9
OVERALL
4.9
Showing 1-10 of 54 items.

1 review

I wanted to Thank Jason Wertz for the excellent service he gave me and my niece. My niece has Cerebral Palsy and has lived in. Nursing Home for 14 years. When hospitalized for medical reasons she was able to use SCD devices and felt it was the only thing that relieved her leg pain. I decided to investigate whether I could find a professional grade pair . After several attempts someone finally recommended I call the Medcom Group and I was very fortunate to get Jason Wertz to help us. I am an RN , live in a different state than my niece. Jason helped with every detail From ordering. To communicating with the nursing home staff, to mailing them to the correct place( various requirements ) Without his help I could have never accomplished this. My niece is so very happy with the device and I hope you realize what a terrific employee you have in Jason.

1 review

Perfect. Sales, shipping, customer support, and returns. Extremely economical compared to the service provided by my "medical group". I couldn't be happier. Well maybe minus these holes made to reattach my rotator cuff and bicep. Thank you Jason, John, and Amanda!

1 review

David was extremely helpful and when the first device arrived with potential damage from its fedex shipping went out of his way to make sure the replacement arrived in time for my surgery. They've been beyond helpful and in contact as they promised.

1 review

Ben was knowledgeable, helpful and considerate in helping to educate us in the use of the CPM chair and Polar care for use during Rick's recovery. He is very personable which is important for the relationship also.

1 review

Medcom was really easy to work with. Shipment of the NICE machine was very fast. The NICE machine was wonderful to use and I would recommend it to anyone needing an ice/compression machine.

1 review

Verified
My arramgements with Jason were outstaning. He let me know about each option as I tried to receive a CMP for rehab at home as my state does not allow rentals of CMP. The options regarding rental were clear.

1 review

Verified
I have had 2 successful knee replacements and after each replacement I used a CPM machine to aid in my recovery. It was an absolute godsend for after doing my physical therapy or just being up and moving around. I knew I could get back into bed and get back into the CPM with an ice pack and it would take the swelling down and feel so much better just from the slight motion. I am now going for a knee revision and I will have a CPM machine waiting for me when I get home from the hospital. I highly recommend getting using one of these machines to aid in your recovery.

1 review

Verified
Caleb Hoover is great to work with. I appreciate the fast service and his knowledge.

1 review

Verified
I used their leg compression machine after a recent knee surgery. The staff is extremely helpful. They actually delivered the machine at my surgery location and picked it up there when I was finished using it. Super folks!

Reply from business

Thank you for your review! We appreciate the opportunity to assist with your recovery. Please let us know if there is anything else you need. John B

1 review

Verified
These guys are fantastic. Prompt, friendly, responsive, and everything we needed was taken care of in a blink! Thanks for making everything so easy, I wish everything worked this well :)

Reply from business

Thank you for your review! We are pleased you are satisfied with our service. If there is anything else we can do for you, please don't hesistate to reach out to us. Thanks again! John B