Of 5 ratings posted on
2 verified review sites, Third Generation Heating & Air Conditioning has an average rating of
4.20 stars.
This earns a Rating Score™ of 46.80.
Stay far away!!! Stay far away!! After the tech came to clean the coils of out WORKING AC, it was not working anymore. Someone came out, told us it was working (a lie) my husband showed him and he took a new reading where it registered that it was not working. Of course, I called the office first thing in the morning. Put on hold multiple times and overall was on hold for 45 min. During this time, a lady told me to stay on hold and stop hanging up that the person will talk to me when they want to. She spoke with me like I was her naughty child then .... placed me on hold again. She even at some point answered the phone and I could hear her typing in the background without talking to me. I finally spoke with someone who said I was waiting for her and that I (basically should not be so entitled that there were many people in Florida without air). Even though they are the ones who broke the AC her job was done because she had spoken to our rental company and if I dared call them again she would report me to the authorities (Not exactly sure for what - but anyway). Every single person in the office I had to deal with had an attitude that they were doing me a huge favor.
1 review 