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TruLog Siding

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99.21  Rating Score
11:01PM - 11:01PM ▾

Of 169 ratings posted on 4 verified review sites, TruLog Siding has an average rating of 4.92 stars. This earns a Rating Score™ of 99.21.

Our mission is to help fulfill people’s dream of owning a maintenance-free log home by providing our customer an authentic log home look through a maintenance-free, steel log panel. What we believe TruLog believes in high quality products, honesty, hard work, customer service, and most of all, spending time with family and friends. We live and breathe these values day in and day out here at TruLog. What do we do Provide a high quality, patented, metal log panel featuring hew lines, wood grain, and a defined chink line that is unlike anything on the market Ensure great customer service by providing you with expertise in using the product, as well as backing with a 30 year paint coating warranty. Fulfill your dream of owning a log cabin without maintenance so you can spend time on doing the things you enjoy most. We provide expertise about our product and other building materials so you can be sure that you have bought the best product for you. Last but not least, we will work hard to make sure you are satisfied with your TruLog experience.

4.92 avg / 169 ratings on 4 verified review sites
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92 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
4.8
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
4.9
Showing 41-50 of 91 items.

1 review

Verified
Customer service was fantastic! He helped me out, above and beyond and gave all the info I would need to know. Great quality, looks amazing! Extremely happy with how it went on, recommend it to everyone! Got my father-in-law to put it on there business building. Friend put it on there home and we put it on our lake house! Many compliments!!! Will be using again.

Reply from business

Fred, It was great working with you folks! Thank you for spreading the word about our product!

1 review

Verified
I am very happy with the product.. It looks great on our cottage and I an excited about the low maintenance!

Reply from business

Thank you, Susie! Glad you are loving your steel log siding!

1 review

Verified
Very friendly, knowledgeable people who really go the extra distance to make sure your experience is exceptional. I installed the siding myself. It was a challenge, but not impossible for someone with basic tools and some construction background. Ted went above and beyond answering my questions and helping me during his busy schedule. My wife and I are very happy with the finished product and highly recommend using Trulog siding on your home.

Reply from business

Jake, It was a pleasure working with you! Your home turned out great!

1 review

Verified
The log siding looks amazing!! It was really simple to install.

Reply from business

Thank you for the review, Lynn! Glad the siding was easy to install :)

1 review

Verified
We absolutely Love our siding and were very impressed with the quality of it and the service we received was outstanding!!

Reply from business

Danielle, Thank you for the review! We appreciate the feedback and we are glad to hear we provided you with good service!

1 review

Verified
Ryan was very helpful getting my order ready and helping with the few issues I had after it was placed.

Reply from business

Thank you for the review, Jason! Glad we could get you everything

1 review

Verified
Still early but so far the assistance from the company for delivery and installation questions has been great. No reason to believe that the product will hold up great to Canadian winters in Sioux Narrows Ontario

Reply from business

Eric, Thank you for taking the time to review us!

1 review

Verified
Found the material on the internet. the online chat box with Ryan popped up and had several conversations with him on the material that I would need on my house. Sent a drawing/sketch of the house and was provided a materials list. Ordered the siding and was delivered to the house by a Fed-Ex truck. The installed was amazed at the material and had never worked with such siding. He adapted to the installation really quick, with help from the company. Everybody that has seen and felt the material is totally blown away by the design, color and material. I appreciate the company recognizing my service as a VET. I am more than pleased with the siding. the color and material. The additional insulation helps with noise transmitted into the interior. GREAT PRODUCT!!!!!

Reply from business

Marvin, You are too kind! Thank you so much for the glowing review. It was a pleasure working with you and we are happy to hear you like the product and the experience was good! Thank you again for being such an advocate for our brand

1 review

Verified
Product is great. Experience with Company was very good also. Shipped materials in a timely manner, even with a late material change list. I did not mind at all the company using me as a showcase for the product. I would use this company and their siding in the future and I recommend it to others. If you are looking for "log" siding without the upkeep of real wood, this is it. The ONLY drawback is it is a bit pricey compared to other types of siding. I love it.

Reply from business

Gary, Thank you for taking the time to review us! Your house on the lake in Michigan looks great. I am glad things went smoothly and you like the product!

1 review

Verified
We were beyond pleased with the product! It exceeded our expectations. The quality, the ease of installation, the fast shipping, and the exceptional service. We will be doing more projects and definitely will work with their product again!

Reply from business

Matt & Cindy, You guys are too kind! Your garage turned out awesome! The look of our steel log along with the rock you choose looks phenomenal!