Don Upton started the business back in 1983. He operated the business with unparalleled integrity. His philosophy has always been give great value and do what needs to be done to make the customer happy. If the customer is happy with your service and they are taken care of they will tell others about your service.
This business model helped make Upton Heating and Air Conditioning a successful company for 30 years. At 85 years old Don finally went into semi-retirement in 2015 and turned over the reigns of the company to Matthew Hegenbart. Don said in the 30 years he was in business he never met anyone who he would trust with his customers until he met Matt.
Matt has been in the heating and air business since 1997. His experience working in commercial clean rooms such as Dell Computers, Texas Instruments, Motorola and other high-tech companies led him to Honeywell where he was at the forefront of home connectivity technology as a liaison with startups at the very first trials. With Honeywell, Matt set up load shedding pilot programs for utility companies across the country to help control energy demand during peak use periods. After the explosion of internet and wireless technology the industry became what it is today.
Matt is an expert in the most up-to-date commercial controls and variable refrigerant flow systems and brings that knowledge to the ever-evolving whole-home residential market. Today Upton Air continues to expand and grow and has honed a core service and product offering. The company has shifted focus to education, training and developing the next generation of service and installation professionals. We continue in Don’s tradition with our core value of leading with service and creating more happy customers.
