VCA Castle Hills Companion Animal Hospital

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97.37  Rating Score
7AM - 6PM ▾

Of 249 ratings posted on 6 verified review sites, VCA Castle Hills Companion Animal Hospital has an average rating of 4.64 stars. This earns a Rating Score™ of 97.37.

Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
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1 Total Review
1.8

1 rating & review posted directly on Top Rated Local®

Quality
1.0
Value
1.0
Timeliness
5.0
Experience
1.0
Satisfaction
1.0
OVERALL
1.8
Showing 1-1 of 1 item.

1 review

I CALLED & A GUY SAID THEY WOULD HELP ME WITH MY SICK BOY. THEY WOULD GIVE HIM IV & I COULD BUY A FEEDING BAG(IV) & THEY WOULD TEACH ME TO SET IT UP. SO I WENT. THEY INSTANTLY TOOK ME TO ROOM 1. THE NURSE INSTANTLY TOOK MY BOY IN BACK FOR AN IV(HIS KIDNEYS WERE BAD). 5 MINUTES LATER SUNGJIN CHO CAME IN, SAID WITH THE COLDEST FACE & VOICE"I WILL NOT HELP YOU"! HE TOOK MY BOY OFF OF IV & BROUGHT HIM OUT. I DROVE 1:47MIN FOR HELP & I GOT FROST BITE! MY BOY DIED THAT NIGHT & IF HAD GOT HELP, HE COULD HAVE LASTED MONTHS. VETS NOWADAYS PREFER TO JUST KILL THEM RATHER THAN DO THE EFFORT TO TRY TO SAVE. THEY CALL THIS MURDER WITH HUMANS. I HAD THE $ I JUST NEEDED HELP & I WAS "REFUSED" HELP! I KELP HIM GOING ALL WEEKEND WITH BOILED SALT WATER THROUGH A SYRINGE BUT WAS LOSING GROUND. I NEEDED A BAG OF IV FLUID WITH A FOOD IV I COULD BRING HOME. AND THEY CHARGED ME FOR NOTHING! MY BOY DIED!