I had a minor emergency that required stitches and cleaning of a wound. The entire staff was very good. The experience was painless. I have a tremendous fear of needles and I can truthfully say I never felt one single injection or stitch. I have since had those stitches removed by the same staff and that experience was just as grand. Thank you Xpress Wellness!
Every time I have taken my children and myself to this clinic I have been taken care of! The staff are all very pleasant, we never wait longer than 10 minutes and that is at the absolute most. We are in and out with good quality care in no time! Love love this urgent care!
I loved coming here. They seemed really concerned with my health and I loved that. Even the receptionist was nice and concerned. They checked everything that they thought was wrong, instead having me in and out. It was lovely and a great expierance. Way better experience than hunter health and gracemed.
My daughter America fell at school and when I got there they helped get her out of the truck wheeled her in and got her to the back within 5 min. The staff was so sweet and caring it was very reassuring to know they really cared.
We had to make a trip on a Sunday evening at about 6:30pm. The facility closed at 7. All the staff were super friendly and professional. I did not feel rushed or hurried out. I am glad to have an immediate care so close to home!!
Everyone was very professional and kept us informed on wait time. No one felt rush when we brought our daughter in at 7:40. We picked up from school at 530 got home have bath and meds. Fever was still high at 7 so decided to take her somewhere. I felt horrible bringing her so close to closing time but check in, triage, and provider were all delightful. Thank yiu9
The entire staff was very friendly and helpful. Their Express check-in app works great. I was in and out within an hour. Facility is very clean and well organized. I will definitely recommend Xpress Wellness to my family and friends.
Amazing service! Knowledgeable staff who know what they are doing, after taking care of my daughter, evaluating her, giving her an IV they sent us to the hospital where she got admitted for a very serious illness. Thank you Xpress for all you did.
I have been here about 5 times between me and my daughter and they are always really fast and super professional. The lady at the front even cleared up a billing issue from last November without me asking her.
The process for a first time patient was easy and quick. Everyone from the receptionist to the tech to the nurse practitioner were all smiles. I found them capable and encouraging. I took my son in for an earache and head cold/sinus infection.
They really listen to you and will trust my wife’s intuition. Always fast, knowedagable, and kind. All the red headed Doctors are my favorites. My son has red hair too and is in there a lot. Stitches, strep, ear infections, you name it. This place can handle it all. I’m very thankful to live so close!
All the staff were very courteous and professional. The NP Konnie Wheeler was wonderful, put me at ease and explained everything clearly. Your facility is a great option for a self-pay person like me. Thank you.
Very satisfied customer. Took my daughter in today and it was nice to be greeted by the very friendly staff when we arrived and when we left. The staff was very professional and I would highly recommend this place to all.
Everyone was very friendly and the facility was nice and clean! I did not feel rushed at all and felt like each person I spoke with really took the time to listen to and care about my symptoms. Thankful that Andover has this place — I highly recommend it!
They were really nice and helpful. I felt really comfortable with my treatment and that they were trying to figure out my issues and a solution. I am feeling better this morning. Thank you so much for your help
The professional Team at this facility is fantastic!
Caring and very professional . I️ will return when services needed and will highly recommend this location!
The street side signage needs larger WELLNESS CENTER and smaller Xpress as when driving by XPress stands out- but not Wellness. Get confused with XPress mailing services - or the such. Just my opinion as had never noticed location before as looking hard for it today. My Family Dr even recommended it..
clean/ new and modern and just great people there!! I️ will return! (Sorry about this problem with I’s!!?? Jim Groff
My son came in with a very large splinter up under his fingernail. He was frightened that he would need a shot or other painful procedure. The provider got to us very quickly and got the splinter out with minimal discomfort. Thank you!
The provider on duty was very quick to diagnose my recurring problem and prescribe medication for it. The attitude of the personnel was both professional and friendly. All in all it was a positive experience for an old man in pain.
I was very well taken care of and right before i thought i would go home the pa said she thought IV fluids would help me feel better she did not want me to leave without her doing everything she could.
We were on a road trip from Texas, to drop my son off at college. I've suffered from back problems for well over half my life, and was having some intense back spasms and tightness. The staff was very friendly and accommodating and got me back into a room rather quickly. The PA was thorough, and listened to my needs/requests. Being that this is an ongoing issue, I knew what I needed to find relief, and was able to get it. Thank you!
The staff is very welcoming , professional n polite! Konnie Wheeler is outstanding in compassion, listening to patient concerns and is blessed with a thorough, brilliant, conscientious approach to your healing. Her calming caring approach soothes the patient to help bring supportive perspective n hope. The communication, attention and follow thru stand apart w her efficient ability to accommodate your care! The facility is lovely, as well!