Always professional and they are always very personable, even during flu season when they are super busy!! My family dr is supportive of me going there during an emergency when I can't get in to see him. This is a great place!!!
I've been here several times and have had the greatest experience each time. Everyone is very friendly and professional. We were in and out in less than 30 minutes which is appreciated when you have a sick or hurt little one and you just want to get them home. This is my first choice over the hospital or even our PCP.
Very busy place , a lot of sick people this time of year. Everyone was prompt & courteous. They sweet lady you checked me in (short blond hair, I didn’t get her name. She was very sweet & as sick as I was she made me laugh. I needed that! Thanks for caring for others.
Everyone took super good care of me. The girls at the counter got my information quickly, the nurses helped me so much and the physician's assistant Chris I think went above and beyond to take the best care of me possible.
I was very impressed with the compassion of the staff during the busiest and most chaotic time of year for the medical industry. I used online check in and I was in and out in 20 minutes. The nurses and Dr took time to listen and ask questions about my symptoms
All of the staff at the clinic were friendly and knowledgeable. They listened to my concerns and asked thoughtful questions to thoroughly understand my issues. They were very helpful and treated me as my primary care physician would. The wait was very long, but since it was the height of flu season when I went in, I expected as much. They took care of me as quickly as they could and I was very satisfied with the care I received.
I didn’t have my insurance card with me and the ladies at the front desk were very helpful and patient while I was getting the information they needed. They were kind and had a smile on there face the whole time
I have brought my children many times, even when they were crazy busy they were very polite and sent me a text when we could come back. This last visit we were in and out in less than an hour. Was perfect! Other urgent care here in town has taken way longer and I’ve had issues with PA’s arrogance more than once.
I brought my 9 week old in late on Saturday evening, they immediately got him into triage. He was diagnosed with RSV, and they started him on steroids. The staff was extremely helpful from the time we walked in until we left. Thankful to have this clinic in Shawnee.
The staff was all first class and very professional and very kind.This is the best clinic that I have ever attended, I would recommend everyone to use your services, thank you so much for the pleasant visit thanks
On November 11th 2016 I took my 84 year old father in to you all. He was constipated and you all checked him out and recommended we go to the emergency room. Me and my father that night walked into the emergency room together and by the next morning he was gone. Not any fault of yours. But what I remember is how well the doctor took care of him while he was at your facility and I will never forget that.
The reception staff is very friendly as well as all of the nursing staff and practitioners. The wait is NOT bad at all. The environment is very clean and comfortable. And did I mention the receptionists are all very friendly and pleasant. I recommend it to everyone.
If you could get taller tables for your way above average height provider it would help prevent him from future back stains when bending down to check patients. Also 1 last thing I didn't get offered a sucker or sticker after my complicated blood draw. Oh and Cindy up front is way beyond pleasant to chat with!
The doctors ive seen there with my 3 yr old seem very helpful in wanting to take care of my needs. They also seem very open minded and not just wanting to cram unnecessary meds down her,which is a big + for me and my family. Very,kind and gentle with the kids to. Great place!!
My experience was very quick and everyone was awesome.. I was the patient and I was there with my son, who doesn't not walk yet and the nurse and doctor were both happy to help and were very nice to use both. Best healthcare team in Shawnee! ☺
The office was clean & organized. The staff was friendly and professional. They were efficient and the issue was addressed and a treatment plan determined in a timely manner. This was my first visit and I would definitely use them again if a medical need arises.
I came in with contact dermatitis to my face, hands, arms, chest, and back. I was evaluated after waiting in the waiting room for about half an hour, diagnosed, prescribed medications and released. The only thing that could have made this visit better would have been if the Dr would have given me an injection of steroids, as later that evening I did begin having some respiratory problems secondary to this allergic reaction and asthma.