I was a week away for my survery and i had no clue what to get for my post op recovery. Unfortunately the recovery kit was sold out on a few items but bellavie made me a custom made recovery kit for me which i was so greatful. Due to the short time i was freaking out omg am i going to get my items on time. Thanks to Bellavie who made it happen i got my recovery kit right on time. I just love the customer service they provided very efficient, helpful and patient. Thank you so mych Bellavie