Very easy to work with, handled all my requests, made and shipped my product in a very timely manner. This was the best experience I have ever had with an online purchase. Siding was top quality, easy to install for any do it yourselfer. Ships directly to your job site. Should my need arise to need siding I will definitely call TRULOG again. If you are needing a tru look log siding give TRU LOG a call, tell them Tom M. sent ya.