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FirstKey Homes

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78.86  Rating Score™
Real Estate, Property Management
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Of 188 ratings posted on 2 verified review sites, FirstKey Homes has an average rating of 4.30 stars. This earns a Rating Score™ of 78.86.

We are FirstKey Homes, a leading and growing provider of well-kept single-family rental homes nationwide. We are committed to helping renters find a home that has the space they need, the privacy they want and the peace of mind they deserve, with more than 20,000 homes in 25 desirable U.S. markets. Renters choose FirstKey Homes because they want overall better value - including more living space, a variety of neighborhood options, and a home to enjoy with friends and family. Beyond helping renters easily find the right home for them, FirstKey Homes delivers value through service, support and convenience so our residents can unlock more from the home rental experience.
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11 Total Reviews
1.1
topratedlocal.com
11 reviews | 1.1 average
google.com
177 reviews | 4.5 average
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11 ratings & reviews posted directly on Top Rated Local®

Quality
1.2
Value
1.0
Timeliness
1.3
Experience
1.0
Satisfaction
1.0
OVERALL
1.1
Showing 11-11 of 11 items.

1 review

First Key Homes is the account holder for the water and sewer bill. This is required in the lease agreement. In 2019 the water was shut off due to non payment. This morning our water was again shut off due to nonpayment. In 2019 we were able to get the issue resolved in a day. Today no one is answering the phones at any of the numbers we have called. Some numbers state that the offices are closed, while one number said there were 112 callers on the line before me. I actually got a call back from someone regarding another issue and they transferred me to resident services who put in a ticket with the utilities coordinator. I am told they have 24 hours to look into the issue. In the meantime, our house has no water with two adults working from home and children in remote learning.