NorthStar Restoration Services

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95.55  Rating Score
12AM - 12AM ▾

Of 328 ratings posted on 5 verified review sites, NorthStar Restoration Services has an average rating of 4.86 stars. This earns a Rating Score™ of 95.55.

The reliable professionals at NorthStar Restoration Services will take care of your damage repair needs. With more than 100 years of combined experience behind us, we’re not afraid to handle large or complex projects. Our mission will be to make your home a safe and livable place again. Our friendly team will strive to decrease the stress of having your property restored. We’re organized and thorough, so we’re able to supply prompt project completion on budget. In addition, our company offers a Priority Response Emergency Plan (PREP) program. As a premier provider of damage repair services, NorthStar Restoration Services is committed to customer satisfaction. We’re proud to be based in Wausau, WI. If you’d like to learn more about the work we do, contact us today.

Top Rated Local® Business in Wisconsin, Restoration Companies (#1 in 2019)

Top Rated Local® Business in Wisconsin (#7 in 2020)

Top Rated Local® Business in Wisconsin, Restoration Companies (#1 in 2020)

Top Rated Local® Business in Wisconsin, Restoration Companies (#1 in 2021)

Top Rated Local® Business in Wisconsin (#48 in 2021)

Top Rated Local® Business in Wisconsin (#1 in 2022)

Top Rated Local® Business in Wisconsin, Restoration Companies (#1 in 2022)

Top Rated Local® Business in Wisconsin (#1 in 2023)

Top Rated Local® Business in Wisconsin, Restoration Companies (#1 in 2023)

Top Rated Local® Business in Wisconsin, Restoration Companies (#3 in 2024)


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103 Total Reviews
4.9

103 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
4.8
Timeliness
4.8
Experience
4.9
Satisfaction
4.9
OVERALL
4.9
Showing 91-100 of 102 items.

1 review

Verified
Tha absolute best ! Very professional, responsive team . So wonderful to work with ! Helped us out even though they were overwhelmed helping others during the flooding this spring . We couldn’t be more thankful !

1 review

Verified
Staff was wonderful to work with and did a great job with our carpets.

1 review

Verified
Very kind and respectful during a very stressful time. The professional help we received from Josh and the other members of the team assigned to help was amazing.

Reply from business

Hello Rachelle, we know that this is absolutely a stressful time. We are thrilled to hear this your restoration work was something that you did not have to worry about!

1 review

Verified
Northstar was a total lifesaver when we had a burst pipe this winter. They arrived very quickly on a Saturday morning and worked through the weekend. They instilled a lot of confidence and helped ease my anxiety over the situation. They worked directly with our insurance company for payment, provided easy to understand information and recommendations, and managed the entire project from flood to looking good as new. I can't recommend enough.

1 review

Verified
Unfortunately we were not able to follow through with the services that were quoted due to the cost at the time. I am comfident that St. Mary's will call in the future to have some of the work done. I am able to report that your company did clean an entire house for me within the last year and the work and employees were outstanding.

Reply from business

Kathy, we are sorry to hear that we were unable to complete all of the requested services but are glad to hear that what was done was done to complete satisfaction!

1 review

Verified
Very timely and exceptionally attentive to details for restoring the water damaged bathroom. The gentlemen were friendly and answered all our questions. LIFE SAVERS!

1 review

Verified
NorthStar Restoration was so nice to work with. They were aware of our budget and did a great job staying within it. They kept us informed on what their plans for clean up were and kept us informed along the way.

Reply from business

Judy, we are thrilled to hear that you had a great experience throughout your entire time with us!

1 review

Verified
Northstar Restoration trekked down to Middleton in the middle of the night after devastating floods hit our nonprofit. Shawn and Jay were incredibly professional, communicated clearly, and worked closely with our insurance provider. They completed work in a timely manner and at a reasonable cost. Not to mention, they are amazing people and a pleasure to work with (even given the circumstances).

1 review

Verified
Well done!

1 review

Verified
A+++ Awesome company

*1 additional review is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.