Riddle's Jewelry

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99.35  Rating Score

Of 153 ratings posted on 4 verified review sites, Riddle's Jewelry has an average rating of 4.93 stars. This earns a Rating Score™ of 99.35.

Since 1959, Riddle’s Jewelry has been a family owned and operated business and during those years we have expanded to 65 stores in nine Midwest states. At our headquarters located in Rapid City, South Dakota, we operate a thriving factory that produces many of our own jewelry designs and where our diamond cutters create our own signature Noventa diamond. Like you, we believe that producing and buying products made in the USA is still the backbone of our strong country! After fifty-seven years of dedicated service to our customers, our Riddle’s family name has become synonymous with fine jewelry and diamonds. We are committed to providing the very best variety in style and price, including many designer brands. Riddle’s Jewelry, a name you can trust for all of life’s special moments.

Serving: RAPID CITY, SD

Top Rated Local® Business in South Dakota (#9 in 2019)


4.93 avg / 153 ratings on 4 verified review sites
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124 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
4.9
Timeliness
5.0
Experience
4.9
Satisfaction
5.0
OVERALL
5.0
Showing 21-30 of 122 items.

1 review

Very knowledgeable and helpful. They took the extra steps to make sure I was satisfied! Great selection.

1 review

Olga was awesome! She helped me make the best selection - was patient and very knowledgeable! Highly recommended!

1 review

I have bought many items thru the years at Riddles in Casper and Billings.. I have been treated as a valued customer no matter the cost of the item. Just recently I had some jewelry sent off for insurance reasons... was prompt and everything explained in detail to me. It’s why I am a return customer!!

1 review

Bryan and Jeanette were so helpful in finding our men's wedding band. Great communication when our custom order had arrived. Answered all of our questions. Both were kind and excited about our engagement. Overall a wonderful experience and the ring is stunning.

1 review

Had a sapphire added to my necklace. Staff is very friendly, knowledgeable and professional--not stuffy or stand-offish. They seem to love what they do, and do it well.

1 review

We took a gold chain & a cross pendant in for repair!! They did a very good job & very fast service! The manager Hana is an excellent manager, very friendly & knowledgeable! Like doing business there. Have done business in a few riddles over the yrs. always positive!

1 review

Very happy with the service I was really surprised

1 review

I took an heirloom diamond in to have it added to a group already existing on a ring. The creativity and the excellent service we’re far beyond my expectations. I would go back to them for any additional jewelry work or repairs.

1 review

Outstanding service. Teresa went above and beyond to help me replace jewelry that had been lost. Great value, great service, lovely jewelry.

1 review

Riddle’s Jewelry is by far the best jewelry store in the Valley. This is not only because of the selection they offer, but because of the staff they employ. Specifically, Lauren is outstanding. She’s attentive, very informative, considerate, patient, and just lovely. One could walk in with zero intent to make a purchase and walk out with brand new diamond earrings and a necklace to match. That is the work of Lauren. The smile and tone Lauren will address you with is uplifting. I cannot say enough, she is exemplary and the reason I am so appreciative toward Riddle’s Jewelry.