So courteous, from the front desk, right to completion. Every test was explained, every time staff left we were told what to expect next, how long it would take to run each test! The online choice of check in time is such a great feature. Thanks to all!
Every one was extremely nice and courteous. They informed the patients of the wait, and offered water and blankets, also they suggested an option to get a text when it was close to time to be seen. Once I was seen, the education I received was very helpful.
Dr. Adam Makin is awesome everytime very professional and very knowledgeable at his JOB. And as to the staff very friendly and efficienant. Will always come back and defiantly reccommend to friends and family. Great experience keep up the great work Express Wellness team.
They were extremely busy but kept me updated. The screen with patient & time was awesome. The staff were so genuine. My only problem: my 2 hr wait while experiencing the flu. There was not a thing that could have been done to expedite the visit.
Seriously, everyone was amazing here.
The front desk gal we had was great with getting us checked in and all the paperwork. Our nurse aide was so sweet and made us feel at home.
Adam is just awesome. No other words.
I have been to Express Wellness several times with no issues. I recommended my son see them about an issue. He works nights, got off made on line appointment. Went in and filled out paperwork. Waited for s while, asked receptionist when he would be seen. She went back but never replied. He waited while other way ins came and went. Finally left. In the future me and my wife will go to Urgent Care on 32nd Street.
Everyone I came in contact with was pleasant, attentive, efficient and so helpful. It was very busy, but the ladies at the front desk apologized for my wait and even let me know I could leave and they would text when I was next to be brought back. Rocky, the PA, was so kind and thorough. I felt even though he was slammed and clearly behind, he took his time with me and made sure to address every area of concern. I was beyond pleased with my visit.
If I can’t get into my primary quickly enough, I most definitely recommend Xpress Wellness.
To be honest I was unsure anything would be resolved prior to my visit. I had seen 3 doctors within a 2 week period with no results. When the doctor at your clinic looked into my ears he knew instantly what the problem was. I had not been able to hear anything for over a week. After treatments in both ears I walked out being able to hear. Not back to normal but enough to understand what was being said. Severe infections behind the ear drums. Although this may be a lengthy ordeal I now know what the problem is and medications to help the healing process. . Thankful for a experienced doctor who got to the bottom of my acute hearing loss and I am on my way to full recovery. I highly recommend this clinic , doctors and staff.
Everyone was very friendly. The business is clean and tidy. It was busy there but we were seen in a timely manner. Everything was explained to us in good detail and all questions were answered. We will definitely recommend this clinic.
First time ever bringing my son in since his Drs office were full and I'm glad I did.
Staff was very friendly, the girl behide the counter at check in was Amazing (Corey?? I believe was her name) the nurse that was in the room was extremely nice and seemed to really care about my son and his problems and lastly I'm assuming it was the Clinic Dr? He didn't introduce himself but he was a very nice gentlemen. I'm sure the time will come again and I would definitely be back to this clinic. Clean Place and Amazing stuff❤
5 star rating all the way for the facility and faculty. All professional which is a plus!!! Also I must give a special thank you to Mary at the front line, she really makes an impact and represents the company in a positive way. She provides exceptional customer service, friendly and helpful attitude and knowledgeable about overall company and procedures. Thank you to all the staff for making it a smooth and great experience ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Everyone is nice!!!!, the office is very comfortable and pleasant. I've been to this Xpress Wellness on more than one occasion doctors are patient with children and explain what's going on without a lot of jargon. The whole staff is blessing. I never feel rushed out or like I'm waiting forever in a room. Good Job!!!