I entered a contract with ABC Movers for 4 movers and 1 truck/s, at $185/hour and a $100 deposit – nonrefundable to move me from 4016 Catfish Creek, Prosper, TX 75078 to 2200 Dr. Sanders Road on 8/28/21.
Before my move date, I received a call asking if I minded multiple trips. I specifically said I do not want multiple trips. On 8/28/21, 4 movers came with a surprisingly small truck and began moving at 9:22am. The truck did not have a lift in the back to assist with getting the refrigerator, heavy Kamado Joe Grill and my 75-inch Sony TV in the truck. Around lunch time they told me the truck was full and they needed to make an additional trip.
Before delivering the 1st load to 2200 Dr. Sanders Road, the 4-men crew stopped for lunch. They were gone for 1.5 hours. The 4th person never returned. My contract stated 4 men and a truck at $185/hour. They unloaded the first load and then 2 men and myself returned to 4016 Catfish Creek, Prosper TX to finish loading the large items such as the heavy Kamado Joe Grill, the 75 inch Sony TV, the refrigerator and a handful of other inventory items. The 3rd man stayed at 2200 Dr. Sanders Road to begin assembling the beds. The 4th man never returned to the job.
The 3 men delivered the final items. After a full inspection I realized:
1. I was missing a large decorative vase that went with two others (Exhibit A). I have a bad hip and was not able to go onto the truck and inspect it before they left to see what had been left there.
2. My Sony 75-inch TV was shattered (Exhibit B). The men did not wrap it, nor did they put the blankets on it when they loaded it. All they could say was Ma’am we have another job to go to after this one.
3. My Kamado Joe Grill was so damaged that I could not even open it (Exhibit C).
4. There were scratches and dents on my GE Profile Refrigerator (Exhibit D, E and F).
5. There were scratches on my dining room table (Exhibit G and H).
The damages noted above exceed the moving costs I paid, of a $104.00 deposit paid on 8/19/21 and $1,667.30 on 8/28/21 (Total paid $1,771.30). I am disputing all moving charges paid through my credit card company. I will be filing numerous online social media complaints and a Better Business Bureau Complaint against ABC Moving Company for your Gross Negligence and Breach of Contract.
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