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Alden Roofing

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97.43  Rating Score
8AM - 5PM ▾

Of 109 ratings posted on 4 verified review sites, Alden Roofing has an average rating of 4.74 stars. This earns a Rating Score™ of 97.43.

Here at Alden Roofing, we understand that every home is unique, and every homeowner has a different vision for their home's appearance. That's why we base our work around complete functionality and aesthetic appeal. We professionally install a variety of shingles and flat roofing products that complement your home's beauty while protecting your investment. Your roof will look and work exactly how you need it to for years to come. We do work in Austin, Round Rock, Pflugerville, Corpus Christi, Cedar Park, Georgetown, Lakeway, Bee Cave, and many surrounding areas. Contact us to schedule your no-obligation, free estimate today.

Serving: Houston, TX Austin, TX


4.74 avg / 109 ratings on 4 verified review sites
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12 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
4.9
Timeliness
4.7
Experience
4.8
Satisfaction
5.0
OVERALL
4.9
Showing 1-10 of 12 items.

1 review

Got to know most of the Arden Family over the past couple of years, Liked all of your people, and felt you all did an honest job on a tough cement tile Townhome (Half of a 2 Townhome Connected Unit) , The Roof was deficient in cracked tiles & in tile underbelly support material quality, Wood paneling and beginning to deteriorate on a 40 year old quality cement tile , (but old) roof. Jason Roderick & Angle established a good working relationship with Kyoko and Joe, Angle does a great job on the Front End Assessment & estimate & early talk with owners, and usually (if not too busy elsewhere) on the final QA of the job. Sometimes, he gets busy on other jobs and we don't see him at the end 'of the job. I would encourage Angle to always touch base with his customer at the end of his crew's job, also, to assure everything is okay, and to let the customer know the results of his people's work on the roof leaks, siding, broken tiles etc. and finalize his coordination & findings with the customer. He is a fine guy and we could communicate with him well. His people are efficient, often just leave at the end without touching base..Angle needs to always close that loop. Thank Wendy for her work with us as well, and express my appreciation to her for being a good customer communicator and important part of the Alden Team. She was especially good at keeping us appraised of Schedules and Changes in those schedules. That is really important in your business. Jason and Angle were both really helpful in assessing some difficult roof situations, I felt the estimates (prices) were sometimes a little (maybe 25% high). Keeping us appraised of schedules (Wendy & Jason) this last set of sessions was much better this last year. Your Dispatcher Wendy follow up on schedules & changes was much appreciated, and really important. Angle and his crew were very knowledgeable and efficient about their work. Angle was sometimes too busy on other jobs and we did not hear from him at the end of the job to give us some final Quality Assurance information on what they found. He is good at this, and I would encourage him to do this with most customers, as it is an important interface.. Thanks, Jason and the Falcon Family for a fine set of Quality Work and Service, and for being reliable & honest with us. We have invested a lot of roof maintenance contract money with Alden, and will likely want to ask you for help again. Thanks also for the friendship, Jason. . Joe and Kyoko Lathrop

1 review

Verified
Alden Roofing is a wonderful, professional company, and made getting a new roof a painless process.

Reply from business

We're glad we could make the process painless for you! That's always our goal! Thank you for the wonderful review, Heather.

1 review

Verified
Daniel Alden is the best !

Reply from business

Thank you Chas!

1 review

Verified
Awesome to work with start to finish. Jason was on top of it every step of the way. Will definitely call them again.

1 review

Verified
First roof replacement in 19 years , From beginning to end I was kept abreast out the entire process . All involved was nice and kind . I would surely recommend them over the other roofing companies that wanted to quickly sign a contract . My roof was even upgraded . I had various choice of colors that enhances the house .

Reply from business

Thank you for your kind words, Johnny. We are so happy to hear you had a great experience with us from beginning to end. We truly appreciate your business and positive review. If you need anything else don't hesitate to reach out!

1 review

Verified
Daniel was extremely helpful during the entire process, from evaluating the situation to meeting with insurer's agents, making repairs and reporting completed work to insurer. Very happy to have had him as an ally and very pleased with the repairs.

Reply from business

Penny, we are so happy hear about your positive experience with Daniel from start to finish. Thank you for choosing Alden Roofing and for your kind review!

1 review

Verified
Fast, friendly, reliable.

Reply from business

All things we strive for! Thank you for your review, Anna!

1 review

Verified
Maintenance fix

Reply from business

Thank you for your positive review! If there is anything else we can do for you please let us know.

1 review

Verified
I had to replace a 29 year old roof and made several calls to different roofers for products and prices. When I saw how much Alden gives back to the community, it was a no brainer for me to go with them. Jason gave me all of the information I needed, he was not pushy in his sales, and he followed through on the roofing job. It's a good company to go with, they are honest and do what they say they're going to do.

Reply from business

Dawn, thank you for sharing your experience and for choosing Alden Roofing! We are so happy to hear you had a great experience with Jason and our crew.

1 review

Verified
Absolutely the BEST