Aquatic Arts Pool N Spa

I originally gave them a 4 star unfortunately after almost a year of having our pool 1 it’s been issues the company they choose to do our warranty is terrible and a reflection of aquatic arts. We did not have a choice and their customer service & owner Joann is terrible. Our Polaris has been broken 2 times in 3 months Now the part is on back order we have no filter for 3-4 weeks Algae in our pool for 2 weeks. Reached out to aquatic for help no response Year round pool came out Thursday and Friday. Dump chemicals said they cleaned but left algae & there for 23 minutes. Told me to run the filter way to know your clients it was disconnected As a business owner the vendors and recommendations are a reflection of the company It is terrible that I would never recommend either company at this point

Great company with nice people.

My husband and I just had our pool built by Aquatic Arts and we couldn't be happier! THEY DESERVE TEN STARS! In our first meeting we showed Heidi a very rough sketch of what we were looking for. Heidi listened to everything we said and her design was simply INCREDIBLE. She took our vision and made it even better! After we signed the contract, she was excellent at communicating with us about each step of the process. Once excavation started, Fred was our Project Manager and he was AWESOME! He was at our job site more than we actually expected, making sure things were being done correctly. He communicated with us nearly every day to keep us informed as to what would be happening next, and if he said his guys would be there at 6:30 in the morning, they were there! If you are considering a pool, Aquatic Arts is definitely the company you should choose. We are so glad we did!

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