Claimed

Audiology Innovations

Favorite Added Favorite Removed
97.01  Rating Score
10:41PM - 10:41PM ▾

Of 216 ratings posted on 3 verified review sites, Audiology Innovations has an average rating of 4.90 stars. This earns a Rating Score™ of 97.01.

Audiology Innovations is a Top Rated Local® Hearing Clinic with two offices located in Calgary. Our services include everything from complete hearing evaluations and hearing aid consultations to custom earplugs and funding assistance. Our staff is passionate about changing people's lives, and we're proud to be a leading provider of hearing tests and assistive listening devices throughout Canada. For more educational resources or to schedule an appointment, contact us today.

Serving: Calgary, AB


4.90 avg / 216 ratings on 3 verified review sites
*All trademarks are the property of their respective owners. See Supported Sources | Report Incorrect Source

81 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
4.9
Timeliness
4.9
Experience
5.0
Satisfaction
5.0
OVERALL
4.9
Showing 1-10 of 81 items.

1 review

Always get great service and advice in a timely manner. The Mount Royal location is convenient, lots of parking and a beautiful new build.

Reply from business

Dear Bob, Thank you for taking the time to share your experience with our team and with our new clinic at our new location. We have enjoyed working with you to enhance your hearing over the past several years at each of our locations. We've really enjoyed sharing our state of the art equipment and excellence in care in each clinic and I'm so glad the Mount Royal west location is convenient for you. We will continue to provide you with assistance to optimize your hearing health in the future at any of the locations you choose to attend. It's always nice to work with you. Warm regards, Dr. Scarff and the entire team at Audiology Innovations

1 review

The response to my concern was swift and knowledgeable. Dr. Scarff took the time to answer all my questions. Her concern for my well being and recommended treatment has greatly improved my quality of live.

Reply from business

Dear Bev, Thank you for your review. My entire team works hard to help our patients enjoy hearing the things that are important to them so your words mean a lot. It is so rewarding when we learn how our care and attention to our patients results in improving your quality of life. It's really what we always hope for. I enjoy taking care of your hearing and always so enjoy meeting with you. Please continue to let us know when you need our support with your hearing. Warm regards, Dr. Scarff and the entire team at Audiology Innovations

1 review

Audiology Innovations is truly a knowledgeable, professional, courteous and most friendly Hearing Health Provider. I appreciate their outstanding level of dedicated service and support. Elan’s expertise has equipped me with hearing aids which have been successful and have pleased me. Elan’s help and caring ways have been most appreciated. Jessica and Alison’s friendly, polite and helpful manner is to be commended. Having had a Neurovestibular Disorder for many years I am most grateful to be reacquainted with Dr. Carrie Scarff. I am very appreciative of her professional excellence in diagnosing, advising and her support regarding a changing and progressing Tinnitus issue. I received most useful information and strategies with this condition. This information was most reassuring to learn. With my sincere thanks,

Reply from business

Dear Sue, thank you for your thorough review of your experience with our clinic Audiology Innovations and several of our team members. We are here to support you with your entire auditory journey, including both your hearing and your Tinnitus. It is so rewarding for our team to share the latest in evidence-based suggestions with patients like you, who want to learn to manage their conditions better. So glad to help, and we look forward to continuing to work with you in the future. With warm regards, Dr. Carrie Scarff and the team at Audiology Innovations.

1 review

Very professional staff, friendly, and very knowledgeable

1 review

Lovely folks who take their time to make you feel comfortable with the entire experience! Not only did my mom purchase her much needed hearing aids on the spot but she couldn’t say enough about how nice Dr.Feldman was! Great at answering questions and setting her mind at ease.

Reply from business

Thanks for your message Kim. We are proud of our team members including Elan who has such a kind and caring manner with our patients. Glad your mom feels supported and that she is in a friendly environment AND that all of both of your questions were answered. Please remember that hearing care is a journey and that we are here for both of you in future as well. Dr. Scarff and the team at Audiology Innovations

1 review

Harold

Reply from business

Thank you Harold for reviewing us! Glad you felt your care was excellent. Dr. Scarff and the team at Audiology Innovations

1 review

Great place to go for hearing aides. All staff are lovely. Very friendly and helpful. I got lots of help with tweaking my hearing aides. I love the remote link to my TV with the Phonak hearing aide.

1 review

The staff at Audiology Innovations are always knowledgeable, courteous and professional.

1 review

I learned about Audiology Innovations during a presentation in September 2018 that Carrie gave to PROSTAID Calgary support group. Later that year I had a hearing test and subsequently bought Phonak MR-90 hearing aids in July 2019. Carrie’s presentation, the hearing test, and service after being fitted with hearing aids were excellent. Follow-up testing is an important aspect to get data on the performance of the hearing aids so that, if necessary, minor adjustments can be made. I have no reservation in giving Audiology my highest recommendation … Carrie and her staff provide an excellent product and give top-notch personalized service. Thank you

1 review

Good afternoon Dr. Carrie Scarff, I hope your short vacation time recharged your energies so much needed in your work/service to people like myself. This is my THANK YOU note to YOU and YOUR STAFF for your compassion and reaching out to me at the time i needed professional and personal help. Within 24 hours YOU gave me the last 10 minutes of your busy day of work as you were about to leave your new office. YOU provided me with Sympathetic EAR and Compassionate HEART. YOU not only gave me professional letter related to my loss of hearing and my inability to hear people while they wear masks-including myself-but also encouraged me to become an advocate of myself! As i walked into Your office, YOUR RECEPTIONIST welcomed another patient and myself with enthusiastic voice and made us feel at home and engaged in mutual conversation. What a human TOUCH! YOURSELF and YOUR STAFF was so TRANSPARENT in projecting that YOUR major aim is the WELL_BEING of YOUR Patients and that YOU are there for those whom YOU SERVE. It said so clearly and loudly: WE CARE ABOUT YOU AND PROVIDE OUR BEST TO ! To all of you who are concern about your hearing inabilities and need an audiologist I want to RECOMMEND: Dr. CARRIE SCARFF who even that her time is full of responsibilities, SHE MAKES TIME FOR YOU! With my best wishes, Stefan Ganowicz (Fr.)