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Audiology Innovations

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97.63  Rating Score
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Of 189 ratings posted on 3 verified review sites, Audiology Innovations has an average rating of 4.96 stars. This earns a Rating Score™ of 97.63.

Audiology Innovations is a Top Rated Local® Hearing Clinic with two offices located in Calgary. Our services include everything from complete hearing evaluations and hearing aid consultations to custom earplugs and funding assistance. Our staff is passionate about changing people's lives, and we're proud to be a leading provider of hearing tests and assistive listening devices throughout Canada. For more educational resources or to schedule an appointment, contact us today.

Serving: Calgary, AB


4.96 avg / 189 ratings on 3 verified review sites
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70 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
4.8
Timeliness
4.9
Experience
5.0
Satisfaction
5.0
OVERALL
4.9
Showing 1-10 of 70 items.

1 review

Thank you so much for the great assistance I received when my hearing aids stopped working. Eunice went above and beyond to reset the aids, and when that failed managed to have them repaired by the manufacturer even though they were past the warranty.

1 review

Super quick, efficient, and clean. Also learned a lot about my ears!!

1 review

Dr. Scarff is awesome! So engaged, smart, great EQ, professional and always organized. She makes you feel like you are her only patient! She is humble, personable, AND effective!! Rare qualities in one professional bundle.

Reply from business

Dear Scott. Thank you for your kind review and for taking time to write it. I am very proud that you feel like you are my only patient when I'm working with you. We strive to treat each patient the way the want to be treated, like the individual that they are. I'm so glad you are doing well with your devices but please remember that we are here if you need us to help improve on things in future. Best regards and thank you again, Dr. Scarff and the entire team at Audiology Innovations

1 review

Dr. Scarff and her team have made an immeasurable difference in my life. I’ve been wearing hearing aids for years, and they’ve always been a ‘make-do’ appliance for me. They helped me quite a bit, but failed in crowds, meetings, and on the telephone. I honestly thought that mediocre was the best I could hope for. I didn’t expect that to change, but when Dr. Scarff spent a week researching the best devices for my hearing loss, I dared to hope a little. She recommended the Phonak M90s with high power receivers and C-Shell domes, along with some Roger accessories. Wow. I can hear again. And I can hear far better with these devices than I could with any previous device. Suffice to say, when COVID happened, and the entire world was seemingly working online, I realized that were it not for Dr. Scarff and her team, I would be unemployed. If I couldn’t hear and participate in Teams, Skype, and telephone meetings, all the knowledge, experience, and tenure in the world wasn’t going to change the fact that I couldn’t contribute to the level that I was previously able to when face-to-face conversations were the norm. My career is still viable thanks to Dr. Scarff and her team of experts. I recommend this clinic unreservedly.

1 review

I am on my second set of hearing aids from Carrie and her crew, and still more than happy with the service I receive. Over the years, whenever I have had a concern, there was always someone available to problem solve with me and find a solution. Even during this COVID 19 shut down, when I had a part break on my aid they were able to find a way to help me out. Can't say thank you enough.

1 review

I found the Audiology Innovations team very open and responsive when I had a hearing test and follow up visit . I had heard about this group from several colleagues in the health field who valued the professional and experienced approach - specifically Elan Feldman! Thank you!

1 review

Having recently moved to Calgary from the UK I searched online for an audiologist who worked with Phonak hearing aids and found Audiology Innovations. How lucky was that! The friendliness, competence, professionalism, the follow-up calls to check that all is well. These mean a lot to anyone, but that sort of personalised care, patience and understanding is particularly appreciated when one is, like me, old and forgetful.

1 review

It has been over 3 years since a close medical relative strongly recommended Dr. Scarf to me for my very first hearing assessment which introduced me to a highly professional staff and welcoming friendly office environment. From day one to the present day Audiology Innovations has provided exemplary service and attention to detail whenever needed. It is rare and refreshing that a client like myself can just walk into the Audiology office unannounced and receive instant attention for even the most mundane issue. My hearing aids have been problem free and do exactly what Dr. Scarf prescribed. If you deserve the best care this is where you need to go! Highly recommended.

1 review

Visits to Audiology Innovations are much nicer than going to a medical appointment. You are greeted by your first name and enjoy a friendly conversation with Rebecca and then with your audiologist (Carrie for my visits). Your visits are never rushed, your hearing aids are professionally adjusted and cleaned and all your questions are answered in an informal friendly atmosphere nothing like the rushed visits you might expect at a medical doctor's office. You are being helped by a professional, highly trained and knowledgable team that is informed of the latest hearing technology and devices and they take the time to make sure you are satisfied. Yes you could pay less at a big box store but you won't get the important follow up service and instruction you need. All in all I give Audiology Innovations 5 out of 5 in all categories.

1 review

Verified
It is great to have the office and good personnel in the Westhills area therefore not having to go downtown.

Reply from business

Dear Bob & Marilese, Thank you for taking the time to write a review. We are glad that our Glenbrook location is more convenient for you and many of our other patients coming all the way from Canmore or Banff to see us. Many of our patients like how convenient it is to outer parts of the city. They also appreciate the easy parking. We picked the location to be convenient for our patients like you. Our staff at Glenbrook are excellent and I'm proud that met your expectations there to help keep your hearing on track. Thanks again! Dr. Scarff and the team at Audiology Innovations.