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Audiology Innovations

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95.00  Rating Score
9AM - 4PM ▾

Of 232 ratings posted on 2 verified review sites, Audiology Innovations has an average rating of 4.90 stars. This earns a Rating Score™ of 95.00.

Audiology Innovations is a Top Rated Local® Hearing Clinic with two offices located in Calgary. Our services include everything from complete hearing evaluations and hearing aid consultations to custom earplugs and funding assistance. Our staff is passionate about changing people's lives, and we're proud to be a leading provider of hearing tests and assistive listening devices throughout Canada. For more educational resources or to schedule an appointment, contact us today.

Serving: Calgary, AB


4.90 avg / 232 ratings on 2 verified review sites

93 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
4.9
Timeliness
4.9
Experience
5.0
Satisfaction
5.0
OVERALL
4.9
Showing 21-30 of 93 items.

1 review

I learned about Audiology Innovations during a presentation in September 2018 that Carrie gave to PROSTAID Calgary support group. Later that year I had a hearing test and subsequently bought Phonak MR-90 hearing aids in July 2019. Carrie’s presentation, the hearing test, and service after being fitted with hearing aids were excellent. Follow-up testing is an important aspect to get data on the performance of the hearing aids so that, if necessary, minor adjustments can be made. I have no reservation in giving Audiology my highest recommendation … Carrie and her staff provide an excellent product and give top-notch personalized service. Thank you

1 review

Good afternoon Dr. Carrie Scarff, I hope your short vacation time recharged your energies so much needed in your work/service to people like myself. This is my THANK YOU note to YOU and YOUR STAFF for your compassion and reaching out to me at the time i needed professional and personal help. Within 24 hours YOU gave me the last 10 minutes of your busy day of work as you were about to leave your new office. YOU provided me with Sympathetic EAR and Compassionate HEART. YOU not only gave me professional letter related to my loss of hearing and my inability to hear people while they wear masks-including myself-but also encouraged me to become an advocate of myself! As i walked into Your office, YOUR RECEPTIONIST welcomed another patient and myself with enthusiastic voice and made us feel at home and engaged in mutual conversation. What a human TOUCH! YOURSELF and YOUR STAFF was so TRANSPARENT in projecting that YOUR major aim is the WELL_BEING of YOUR Patients and that YOU are there for those whom YOU SERVE. It said so clearly and loudly: WE CARE ABOUT YOU AND PROVIDE OUR BEST TO ! To all of you who are concern about your hearing inabilities and need an audiologist I want to RECOMMEND: Dr. CARRIE SCARFF who even that her time is full of responsibilities, SHE MAKES TIME FOR YOU! With my best wishes, Stefan Ganowicz (Fr.)

1 review

Dr. Scarff and staff are kind, caring and knowledgeable. Dr. Scarff provides educational, pro-active information for your hearing health. I went in with my husband to provide supportive information and promptly booked an appointment for myself. Even though I have very mild hearing loss and am in my mid 50's, I wanted to learn what I could to preserve what have and take steps to prevent future loss. My experience was exceptional and I highly recommend Dr. Scarff and the quality of service and care she provides.

1 review

Thank you so much for the great assistance I received when my hearing aids stopped working. Eunice went above and beyond to reset the aids, and when that failed managed to have them repaired by the manufacturer even though they were past the warranty.

1 review

Super quick, efficient, and clean. Also learned a lot about my ears!!

1 review

Dr. Scarff is awesome! So engaged, smart, great EQ, professional and always organized. She makes you feel like you are her only patient! She is humble, personable, AND effective!! Rare qualities in one professional bundle.

Reply from business

Dear Scott. Thank you for your kind review and for taking time to write it. I am very proud that you feel like you are my only patient when I'm working with you. We strive to treat each patient the way the want to be treated, like the individual that they are. I'm so glad you are doing well with your devices but please remember that we are here if you need us to help improve on things in future. Best regards and thank you again, Dr. Scarff and the entire team at Audiology Innovations

1 review

Dr. Scarff and her team have made an immeasurable difference in my life. I’ve been wearing hearing aids for years, and they’ve always been a ‘make-do’ appliance for me. They helped me quite a bit, but failed in crowds, meetings, and on the telephone. I honestly thought that mediocre was the best I could hope for. I didn’t expect that to change, but when Dr. Scarff spent a week researching the best devices for my hearing loss, I dared to hope a little. She recommended the Phonak M90s with high power receivers and C-Shell domes, along with some Roger accessories. Wow. I can hear again. And I can hear far better with these devices than I could with any previous device. Suffice to say, when COVID happened, and the entire world was seemingly working online, I realized that were it not for Dr. Scarff and her team, I would be unemployed. If I couldn’t hear and participate in Teams, Skype, and telephone meetings, all the knowledge, experience, and tenure in the world wasn’t going to change the fact that I couldn’t contribute to the level that I was previously able to when face-to-face conversations were the norm. My career is still viable thanks to Dr. Scarff and her team of experts. I recommend this clinic unreservedly.

1 review

I am on my second set of hearing aids from Carrie and her crew, and still more than happy with the service I receive. Over the years, whenever I have had a concern, there was always someone available to problem solve with me and find a solution. Even during this COVID 19 shut down, when I had a part break on my aid they were able to find a way to help me out. Can't say thank you enough.

1 review

I found the Audiology Innovations team very open and responsive when I had a hearing test and follow up visit . I had heard about this group from several colleagues in the health field who valued the professional and experienced approach - specifically Elan Feldman! Thank you!

1 review

Having recently moved to Calgary from the UK I searched online for an audiologist who worked with Phonak hearing aids and found Audiology Innovations. How lucky was that! The friendliness, competence, professionalism, the follow-up calls to check that all is well. These mean a lot to anyone, but that sort of personalised care, patience and understanding is particularly appreciated when one is, like me, old and forgetful.