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Bill's Lock And Key

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78.22  Rating Score™
Locksmiths

Of 380 ratings posted on 2 verified review sites, Bill's Lock and Key has an average rating of 4.59 stars. This earns a Rating Score™ of 78.22.

Dedicated to securing New Mexico since 1978, Bill?s Lock & Key, Inc., is here to help with all of your lock and key needs. From commercial and residential hardware to the latest automotive technology, we do it all. In our large, modern shop we have knowledgeable technicians ready to assist you and if you cannot bring it to us, we will come to you. With 5 full-service mobile technicians we cover the Albuquerque Metro area and beyond. At Bill?s Lock & Key, Inc., our technicians are reputable, bonded and insured, assuring you top-notch service from friendly, knowledgeable people. We are proud to have on our staff a Certified Master Locksmith, a Certified Professional Locksmith, three Certified Registered Locksmiths, and four Certified Automotive Locksmiths. When we arrive at your location, our technicians will arrive in a Bill?s Lock & Key lettered vehicle and in uniform with Bill?s Lock & Key embroidered on their shirt.

Serving: ALBUQUERQUE, NM

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topratedlocal.com
1 reviews | 1 average
google.com
379 reviews | 4.6 average
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1 rating & review posted directly on Top Rated Local®

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1 review

Horrible! They came highly recommended as a locksmith to cut my Ford key and program it. After 2 hours of not being able to program the key to recognize the vehicle, the technician Eric and Katrina said they were 100% sure it was a PCM (computer module) problem based on error codes and I need a mechanic to fix it to get key to work (PCM's are $800 + labor). So I took it to a mechanic, who after charging me to diagnose the issue, said it has nothing to do with a PCM, but might be a key problem, and recommended I take it directly to Ford. So I took it to Ford, who said Bill's didn't have the right software to program it. Works fine now because Ford had the right software to program it, but I'm out $300 because I trusted Bill's expertise. When I asked the manager to make it right, she just yelled louder and louder, asserting THEY HAVE! the current software, and then hung up on me. If they had the right software, why could they not get my key to recognize the vehicle? And why am I out $300 to get one FORD key cut and programmed at Bill's? DO NOT TRUST Bill's Key and Lock!