Bloomfield Cooling, Heating & Electric Inc

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92.56  Rating Score

Of 514 ratings posted on 6 verified review sites, Bloomfield Cooling, Heating & Electric Inc has an average rating of 4.56 stars. This earns a Rating Score™ of 92.56.

A multiple award-winning HVAC contractor and recipient of the Super Service Award from Angie’s List 12 years in a row, the Carrier President’s Award and 5-time Best of Essex winner “Voted Best HVAC Contractor”. A leader in residential and commercial HVAC services, an authorized dealer for Carrier and Mitsubishi superior quality heating and cooling equipment and a sales/service provider for Generac standby generators. Services also include oil to gas conversions, humidifier installs and all HVAC services, maintenance and repairs.maintenance and repairs.

Serving: We Service All Of Northern New Jersey.

Top Rated Local® Business in New Jersey, HVAC / Heating & AC (#7 in 2019)

Top Rated Local® Business in New Jersey, HVAC / Heating & AC (#2 in 2020)

Top Rated Local® Business in New Jersey (#23 in 2020)


4.56 avg / 514 ratings on 6 verified review sites

1 rating & review posted directly on Top Rated Local®

Quality
1.0
Value
2.0
Timeliness
3.0
Experience
1.0
Satisfaction
1.0
OVERALL
1.6
Showing 1-1 of 1 item.

1 review

These guys deserve a mention for being untrustworthy. They installed a brand new system in the property less than a year ago with the previous owner. When we bought the house, the previous owners specifically said to ask these guys to come out to balance the equipment because it was under warranty. We phoned them and they said they would come out (and all we had to pay for was the filters). We said fine. The day of service, NO ONE SHOWED UP! The sales rep, Dan, was extremely rude and accused my husband of pretending to be the previous owner. 1. We did not do that. We merely called and provided the address. Dan did not check and verify who he was talking to. 2. He claimed he couldn’t reach us to confirm the appointment because he called the previous owners who said they didn’t have our number. In fact the office had call records because a lady Diane resolved the issue. 3. Later in the day, Dan called and was extremely rude and kept insisting because we are not who we said we were, as such we now had to pay for the rebalancing of the equipment. Ok so here’s it. If we originally had to pay for it, why was an appointment scheduled and why was advise provided that we only have to pay for the filters (that we have no problems with). Isn’t the warranty tagged to the equipment? Not who owns it? Why did it make a difference? Lastly, my advise to Bloomfield’s Dan - be nice. Learn from Diane. A little more customer service goes a long way. We were prepared to go with you guys regardless whether it was free or not, until you made that phone call that was an extreme turn off.